Summary чат онлайн
Let Us Begin with JivoChat’s home page. As a major fan of green and that’s linked to character, a leaf above their logo and green backdrop instantly made me feel calm. Well playedJivoChat! чат онлайн
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It’s a free tool to help You monitor and talk to clients visiting your site, Facebook, Telegram, and Viber — all of that in real time. To begin a journey with this live chat instrument, all I have to do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what prospective customers like best: discounts!
What I liked about the Signing up procedure is I could see just how many measures are nonetheless left. Here’s a quick preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it is quite neat. There’s the Inbox section, accessible from the program’s sidebar — there land each of the incoming requests from your customers. Then, we’ve got a segment invisibly, where you are able to view your existing conversations. It looks like this:
When conversing with your Clients you can quickly check their information this handy little attribute is placed on the correct and it is useful when targeting your customers’ needs. What is more, below we have website visitors department, telling us about each of the people on our website.
Speaking of traffic Your website — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a vast selection of options for pop up invitations.
I like the snippet option Included in the program. It allows you to find out what a user authors to you before he or she sends it. It creates responding to your customers’ queries much quicker.
Also, when a Visitors compose a message, a broker get the small pop up on the right bottom, asking if they want to chat, fast reply or ignore (that, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is permanently free and it includes up to 5 agents. It offers customizable chat in 20 languages, various apps (including desktop and mobile) and 24”7client service.
The other strategy is a Professional Version: for $10/agent a month if billed yearly. It gives much more features. Have a look at the screenshot below:
JivoChat comes in a fair Cost. I guess, the one thing that is missing is that it’s not very scalable. You’ve only two plans: one is very basic and the other one may be insufficient if you’re working with partnerships businesses. But, as always, it all depends on what you require. чат онлайн
A nice addition that they Offer is that which they call a Callback attribute. What it really does is that visitors can leave you their amount and you can call them back at your earliest convenience. On their website they’re stating:”Chat is convenient for accompanying customers on the website, and immediate callbacks are ideal for actively completing trades”
It also works when nobody Is available online discussion. You can easily get back in contact with your potential leads later.
JivoChats is incorporated With Facebook Messenger, which means the client can get your responds right for their Facebook. When it comes to you as an agent, Jivo will not make you switch between the programs to reply. All messages out of social networks appear right in the JivoChat desktop or mobile app.
Another of their Additions is the Mobile SDK, which lets you add live chat support to your Android and iOS native programs. If your clients are spending a lot of time browsing through your store on cellular, they will definitely find it very convenient.
If that is not enough, They are throwing an API for programmers, which is the entire documentation programmers can use if they want to integrate JivoChat with their own program or CRM solution.
JivoChat do not have a great deal Of integrations yet but they’ve been on the industry only for 4 years — and this thing takes resources and time.
They offer basic Integrations for both medium and small businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a fantastic news for all e-commerce companies. It merely proves JivoChat keeps evolving and, more importantly, their expansion is ordered by their clients’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and also to keep their customers even more satisfied, they also offer reports that monitor the level of your customer service.
In terms of the design, The entire website looks really nice and I can even say that UX does not lack in that section. There is 1 thing that confused me when I was on the main site I clicked on the chat window three times, until I understood that I want to click just on”Chat with us. We’re online!” prompt. That might have been done smoother. The great news is that if I wanted something, there was always someone online discussion!
The conclusion of JivoChat
JivoChat is a good Looking solution that does its job. For companies who are looking for a standard live chat solution, it truly does come for a reasonable price.
But don’t take (just ) my Word for it! Do Some Research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or perhaps it’ll be just perfect For you? I think that they are Excellent in what they offer, and I believe They’ll be scaling and supplying other programs with a larger selection of features To meet their future customers. чат онлайн