Summary Add Chat To Your Website Free
Let Us Begin with JivoChat’s home page. As a major fan of green and that’s connected to character, a foliage over their logo and green backdrop immediately made me feel calm. Well playedJivoChat! Add Chat To Your Website Free
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It’s a free tool to help You track and speak with customers visiting your site, Facebook, Telegram, and Viber — all of that in actual time. To begin a journey on this live chat tool, all I must do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what potential clients like best: discounts!
What I liked about the Signing up process is that I could see how many steps are nonetheless left. Here’s a fast preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it’s quite neat. There is the Inbox section, accessible from the app’s sidebar — there land each of the incoming requests from the clients. Then, we have a segment invisibly, where you are able to see your existing conversations. It looks like this:
When chatting with your Customers you can immediately check their data — this handy little attribute is placed on the right and it’s invaluable when targeting your clients’ needs. What’s more, below we’ve website visitors section, telling us about all of the people on our site.
Speaking of traffic on Your website — the”invitation to chat” attribute is available only in the Professional Version. It offers you a vast selection of alternatives for pop up invitations.
I like the snippet option Included in the program. It allows you to find out what a user writers to you until he or she sends it. It makes responding to your clients’ queries much quicker.
Additionally, when a Visitors compose a message, a broker get the small pop up on the perfect bottom, asking if they want to chat, quick answer or ignore (that, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It’s permanently free and it comprises up to 5 agents. It provides customizable chat in 20 languages, various programs (including mobile and desktop ) and 24”7customer service.
Another strategy is a Professional Version: for $10/agent a month if billed yearly. It gives much more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I figure, the only thing that is missing is that it is not very scalable. You’ve only two strategies: one is very basic and the other one might be insufficient if you are working with partnerships businesses. However, as always, it all depends on your needs. Add Chat To Your Website Free
A Wonderful addition that they Offer is what they call a Callback feature. What it really does is that visitors could leave you their number and you can call them back at your first convenience. On their website they are stating:”Chat is suitable for delicately accompanying clients on the site, and immediate callbacks are perfect for actively completing transactions.”
It also works when nobody Is available online discussion. You can easily get back in touch with your potential leads later.
JivoChats is integrated With Facebook Messenger, which means the customer can receive your responds right to their Facebook. When it comes to you as a broker, Jivo will not make you change between the apps to answer. All messages from social networks look right in the JivoChat desktop and/or mobile app.
Another of their Additions is your Mobile SDK, which lets you add live chat service to your Android and iOS native programs. If your customers are spending a great deal of time searching through your store on cellular, they will definitely find it rather convenient.
In case that is not sufficient, They are throwing an API for programmers, that’s the whole documentation developers can utilize if they want to incorporate JivoChat using their own app or CRM solution.
JivoChat do not have a lot Of integrations however but they’ve been on the market just for 4 decades — and this thing takes time and resources.
They offer basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps evolving and, what’s more, their growth is ordered by their clients’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their customers even more fulfilled, they also supply reports which monitor the level of your customer services.
In terms of the Plan, The whole site looks really nice and I may even say that UX does not lack in that section. There’s 1 thing which confused me when I had been on the main website, I clicked on the chat window three days, until I understood that I need to click just on”Chat with us. We’re online!” prompt. That might have been done smoother. The excellent news is that whenever I wanted something, there was always someone online discussion!
The verdict of JivoChat
JivoChat is a great Looking solution that does its own job. For companies who are looking for a basic live chat solution, it actually will come for a reasonable price.
But do not take (only) my Word for it! Do Some Research, try it out and see if it works for you — Maybe you’re in the market for a larger solution or maybe it’ll be just perfect For you? I believe that they’re Excellent in what they provide, and I think They will be scaling and supplying different plans with a wider selection of attributes To satisfy their future customers. Add Chat To Your Website Free