Introduction Alternative Selling Sites To Ebay
Let Us start with JivoChat’s home page. As a major fan of green and all that’s connected to character, a foliage over their logo and green background immediately made me feel calm. Well played, JivoChat! Alternative Selling Sites To Ebay
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It is a free tool to help You track and talk to clients visiting your Website, Facebook, Telegram, and Viber — all that in real time. To start a journey on this live chat tool, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and also a Promo code. I didn’t have any, but I presume this is what prospective clients like best: discounts!
What I liked about the Signing up process is that I could see just how many measures are still left. Here’s a fast preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I have to say that it is quite neat. There’s the Inbox part, accessible in the program’s sidebar — there territory all the incoming requests from your customers. Then, we’ve got a segment invisibly, where you are able to see your current conversations. It looks like this:
When conversing with your Customers you can immediately check their data this handy little feature is put on the right and it’s invaluable when targeting your customers’ needs. What is more, below we have website visitors department, telling us about each the folks on our website.
Speaking of visitors on Your site — the”invitation to talk” feature is available only in the Professional Version. It offers you a vast range of options for pop up invitations.
I like the snippet alternative Included in the application. It permits you to find out exactly what a user writers to you before he or she sends it. It creates responding to your customers’ queries much faster.
Also, when a Visitors compose a message, an agent get the little pop up on the right underside, asking if they want to chat, fast reply or dismiss (that, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It is permanently free and it includes up to five agents. It offers customizable chat in 20 languages, various programs (including desktop and mobile) and 24”7client support.
The other strategy is a Professional Version: for $10/agent a month if billed annually. It gives more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the only thing that is missing is that it is not very scalable. You’ve only two strategies: one is quite basic and another one may be insufficient if you are working with partnerships businesses. But, as always, it all depends on what you require. Alternative Selling Sites To Ebay
A nice addition that they Offer is what they call a Callback attribute. What it really does is that people could leave you their amount and you’ll be able to call them back at your earliest convenience. On their website they’re stating:”Chat is suitable for delicately accompanying clients on the website, and immediate callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available on discussion. You can easily get back in contact with your possible leads later.
JivoChats is incorporated Using Facebook Messenger, which means the customer can get your responds right to their Facebook. In regards to you as an agent, Jivo won’t make you switch between the apps to reply. All messages out of social networks look right in the JivoChat desktop or mobile app.
Another of their Additions is the Mobile SDK, which allows you to add live chat support to your Android and iOS native apps. If your clients are spending a lot of time searching through your store on cellular, they will surely find it rather convenient.
In case that is not sufficient, They are throwing an API for developers, that’s the whole documentation programmers can utilize if they would like to integrate JivoChat using their own program or CRM solution.
JivoChat do not have a lot Of integrations however but they have been on the market just for 4 decades — and this matter takes time and resources.
They provide basic Integrations for both medium and small businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps evolving and, more importantly, their growth is ordered by their clients’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and to keep their clients even more satisfied, they also supply reports which track the level of your customer services.
Concerning the design, The entire site looks really nice and that I can also say that UX does not lack in that section. There’s 1 thing which confused me though: when I had been on the primary site , I clicked on the conversation window three days, before I realized I want to click exactly on”Chat with us. We’re online!” prompt. That might have been done simpler. The excellent news is that whenever I needed something, there was always somebody online discussion!
The conclusion of JivoChat
JivoChat is a great Looking alternative that does its job. For businesses who are looking for a basic live chat solution, it actually does come for a reasonable price.
But do not take (just ) my Word for it! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a larger solution or maybe it is going to be just perfect For you? I think that they are Excellent in what they provide, and I believe They will be scaling and supplying other programs with a wider selection of attributes To satisfy their future clients. Alternative Selling Sites To Ebay