Overview Amocrm Api
Let Us Begin with JivoChat’s home page. As a big fan of green and that’s connected to nature, a foliage over their logo and green backdrop immediately made me feel calm. Well played, JivoChat! Amocrm Api
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It is a free tool to help You track and talk to customers visiting your Website, Facebook, Telegram, and Viber — all of that in actual time. To begin a journey on this live chat instrument, all I must do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I presume this is what prospective clients like best: discounts!
What I enjoyed about the Signing up procedure is I could see how many measures are still left. Here’s a fast preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it is very neat. There is the Inbox part, accessible from the program’s sidebar — there territory all of the incoming requests from your customers. Then, we’ve got a section Chats, where you are able to view your existing discussions. It looks like this:
When chatting with your Customers you can immediately check their data this handy little feature is put on the right and it’s useful when targeting your clients’ needs. What is more, below we’ve site visitors section, telling us about all the people on our site.
Speaking of traffic Your site — the”invitation to chat” feature is available only in the Professional Version. It offers you a wide selection of options for pop up invitations.
I like the snippet alternative Included in the program. It permits you to see exactly what a user writers to you before he or she sends it. It makes responding to your clients’ queries much faster.
Additionally, when a Visitors write a message, an agent get the little pop up on the right underside, asking if they want to chat, fast answer or ignore (which, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is permanently free and it includes up to five agents. It offers customizable chat in 20 languages, different programs (including mobile and desktop ) and 24”7client service.
The other plan is a Professional Version: for $10/agent per month if billed yearly. It gives much more features. Take a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the one thing that’s missing is that it’s not very scalable. You have just two plans: one is very basic and another one might not be enough if you are working with enterprises businesses. But, as always, it all depends on what you require. Amocrm Api
A nice addition that they Offer is what they call a Callback feature. What it really does is that visitors can leave you their number and you’ll be able to call them back at your first convenience. On their website they are stating:”Chat is suitable for delicately accompanying clients on the site, and instant callbacks are perfect for actively completing trades”
It also works when nobody Is available on discussion. You can easily get back in contact with your possible leads later.
JivoChats is integrated With Facebook Messenger, which means the client can get your responds right for their Facebook. When it comes to you as an agent, Jivo won’t make you change between the programs to reply. All messages out of social networks look right in the JivoChat desktop or mobile program.
Another of their Additions is the Mobile SDK, which allows you to add live chat service to your own Android and iOS native apps. If your customers are spending a lot of time searching through your shop on mobile, they will surely find it very convenient.
In case that is not enough, They are throwing an API for developers, which is the entire documentation developers can use if they would like to integrate JivoChat with their own program or CRM solution.
JivoChat don’t have a lot Of integrations however but they’ve been on the market only for 4 decades — and this matter takes time and resources.
They provide basic Integrations for both medium and small businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Integrated with Shopify, which is a fantastic news for all e-commerce companies. It merely proves JivoChat keeps evolving and, what’s more, their growth is ordered by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their clients even more satisfied, they also offer reports which track the level of your customer services.
Concerning the Plan, The whole site looks very nice and that I may even say that UX doesn’t lack in that section. There’s 1 thing which confused me when I was on the primary website, I clicked on the chat window three times, until I understood I want to click just on”Chat with us. We are online!” prompt. That could have been done simpler. The excellent news is that whenever I needed something, there was always someone on chat!
The verdict of JivoChat
JivoChat is a great Looking solution that does its own job. For companies who’re looking for a standard live chat solution, it actually will come for a fair price.
But don’t take (just ) my Word for it! Do Some Research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or maybe it is going to be just perfect For you? I believe that they’re Excellent in what they offer, and I think They’ll be scaling and supplying different plans with a larger selection of features To meet their future clients. Amocrm Api