Introduction Best Ebay Alternative
Let’s start with JivoChat’s home page. As a big fan of green and all that’s connected to nature, a leaf above their emblem and green background immediately made me feel calm. Well playedJivoChat! Best Ebay Alternative
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It is a free tool to help You track and speak with clients visiting your Website, Facebook, Telegram, and Viber — all that in actual time. To begin a journey on this live chat tool, all I have to do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I presume this is what prospective clients like best: discounts!
What I liked about the Signing up process is I could see just how many measures are nonetheless left. Here’s a quick preview of the last step, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it’s quite neat. There is the Inbox section, accessible in the program’s sidebar — there territory all the incoming requests from the clients. Then, we’ve got a section Chats, where you can see your existing conversations. It looks like this:
When chatting with your Clients you can quickly check their data — this convenient little feature is put on the correct and it is invaluable when targeting your clients’ needs. What’s more, below we’ve website visitors section, informing us about each the folks on our website.
Speaking of visitors on Your website — the”invitation to chat” attribute is available only in the Professional Version. It supplies you with a vast range of options for pop up invitations.
I like the snippet option Included in the application. It permits you to see what a user authors to you before he or she sends it. It makes responding to your customers’ queries much quicker.
Also, when a Visitors compose a message, an agent get the little pop up on the perfect bottom, asking if they want to chat, quick answer or dismiss (which, of course, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It’s forever free and it comprises up to five agents. It provides customizable conversation in 20 languages, different apps (including desktop and mobile) and 24”7customer service.
Another plan is a Professional Version: for $10/agent per month if billed yearly. It gives more features. Take a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the one thing that’s missing is that it’s not very scalable. You have just two strategies: one is quite basic and the other one may not be enough if you’re working with partnerships businesses. However, as always, it all depends on what you require. Best Ebay Alternative
A nice addition that they Offer is what they call a Callback feature. What it really does is that visitors could leave you their number and you can call them back at your first convenience. On their site they are stating:”Chat is convenient for accompanying clients on the site, and immediate callbacks are ideal for actively completing transactions.”
It also works when nobody Is available online discussion. You may easily get back in touch with your possible leads later.
JivoChats is incorporated Using Facebook Messenger, so the customer can get your responds right for their Facebook. In regards to you as a broker, Jivo will not make you change between the programs to reply. All messages from social networks look right in the JivoChat desktop and/or mobile program.
Another of their Additions is your Mobile SDK, which allows you to add live chat service to your Android and iOS native programs. If your customers are spending a great deal of time browsing through your store on mobile, they will surely find it rather convenient.
If that’s not enough, They are throwing an API for programmers, that’s the entire documentation developers can utilize if they want to integrate JivoChat with their own app or CRM solution.
JivoChat don’t have a great deal Of integrations however but they’ve been on the market only for 4 decades — and this matter takes time and resources.
They provide basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a great news for all e-commerce companies. It only proves JivoChat keeps evolving and, what’s more, their expansion is ordered by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and to keep their customers even more satisfied, they also supply reports that monitor the level of your customer services.
In terms of the Plan, The whole site looks really nice and I may also say that UX doesn’t lack in that section. There’s 1 thing which confused me when I was on the main website, I clicked on the chat window three times, before I understood that I need to click just on”Chat with us. We are online!” prompt. That could have been done smoother. The excellent news is that if I wanted something, there was always someone online discussion!
The wrap-up of JivoChat
JivoChat is a good Looking alternative that does its own job. For companies who’re looking for a basic live chat option, it actually will come for a reasonable price.
But do not take (only) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or maybe it’ll be just perfect For you? I think that they’re really good in what they provide, and I believe They will be scaling and supplying different plans with a wider range of attributes To meet their future customers. Best Ebay Alternative