Summary Best Ebay Alternatives For Sellers
Let’s Begin with JivoChat’s home page. As a big fan of green and all that’s linked to character, a leaf above their logo and green background instantly made me feel calm. Well played, JivoChat! Best Ebay Alternatives For Sellers
Their main slogan is: “Turn your website visitors into paying clients with JivoChat.”
It’s a free tool to help You track and speak with customers visiting your site, Facebook, Telegram, and Viber — most of that in actual time. To begin a journey on this live chat instrument, all I have to do is to click on the sign button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what potential customers like best: reductions!
What I liked about the Signing up procedure is that I could see just how many measures are still left. Here’s a fast preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it is very neat. There is the Inbox section, available from the app’s sidebar — there land all of the incoming requests from the customers. Then, we’ve got a segment invisibly, where you can view your current conversations. It looks like this:
When conversing with your Clients you can immediately check their information — this handy little feature is placed on the right and it is useful when targeting your customers’ needs. What is more, below we’ve website visitors department, informing us about each of the people on our site.
Speaking of traffic Your site — the”invitation to talk” feature is available only in the Professional Version. It offers you a vast range of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It permits you to see exactly what a user writers to you before he or she sends it. It makes responding to your clients’ queries much faster.
Additionally, when a Visitors compose a message, a broker get the small pop up on the right underside, asking if they wish to chat, quick reply or ignore (that, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is permanently free and it includes up to five agents. It provides customizable chat in 20 languages, different apps (including desktop and mobile) and 24”7client service.
The other plan is a Professional Version: for $10/agent per month if billed yearly. It gives more features. Take a look at the screenshot below:
JivoChat comes at a fair Cost. I guess, the only thing that’s missing is that it’s not very scalable. You’ve only two strategies: one is very basic and another one may not be enough if you are working with enterprises businesses. But, as always, it all depends on your needs. Best Ebay Alternatives For Sellers
A Wonderful addition that they Offer is that which they call a Callback attribute. What it really does is that visitors could leave you their amount and you’ll be able to call them back at your first convenience. On their site they’re saying:”Chat is convenient for accompanying customers on the website, and instant callbacks are ideal for actively completing trades”
Additionally, it works when nobody Is available online chat. You may easily get back in touch with your possible leads afterwards.
JivoChats is integrated With Facebook Messenger, so the customer can receive your responds right to their Facebook. When it comes to you as a broker, Jivo won’t make you switch between the programs to reply. All messages from social networks look right in the JivoChat desktop or mobile app.
Another of their Additions is your Mobile SDK, which lets you add live chat service to your Android and iOS native apps. If your clients are spending a lot of time searching through your store on mobile, they will surely find it rather convenient.
In case that’s not enough, They’re throwing an API for developers, which is the whole documentation programmers can utilize if they want to incorporate JivoChat with their own program or CRM solution.
JivoChat don’t have a great deal Of integrations however but they have been on the market only for 4 decades — and this thing takes resources and time.
They offer basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Integrated with Shopify, which is a fantastic news for all e-commerce companies. It merely proves JivoChat keeps growing and, more importantly, their growth is ordered by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their clients even more fulfilled, they also supply reports that track the level of your customer service.
In terms of the design, The whole website looks really nice and I may also say that UX doesn’t lack in that department. There is 1 thing which confused me though: when I was on the primary websiteI clicked on the chat window three times, until I understood I want to click just on”Chat with us. We’re online!” prompt. That might have been done smoother. The excellent news is that if I needed something, there was always someone on chat!
The conclusion of JivoChat
JivoChat is a good Looking alternative that does its job. For businesses who’re looking for a basic live chat option, it truly will come for a fair price.
But don’t take (just ) my Word for this! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or perhaps it’ll be just perfect For you? I think that they are really good in what they offer, and I believe They will be scaling and providing different programs using a wider range of features To meet their future customers. Best Ebay Alternatives For Sellers