Introduction Car Accessories Website Templates
Let Us start with JivoChat’s home page. As a major fan of green and all that’s connected to character, a leaf above their emblem and green background immediately made me feel calm. Well playedJivoChat! Car Accessories Website Templates
Their main slogan is: “Turn your site traffic into paying customers with JivoChat.”
It is a free tool to help You monitor and talk to customers visiting your Website, Facebook, Telegram, and Viber — most that in real time. To begin a journey on this live chat tool, all I must do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what potential customers like best: discounts!
What I enjoyed about the Signing up process is that I could see how many measures are still left. Following is a fast preview of the previous measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it’s very neat. There is the Inbox part, accessible from the program’s sidebar — there land each of the incoming requests from your clients. Then, we’ve got a section Chats, where you can see your existing conversations. It looks like this:
When conversing with your Clients you can immediately check their information — this handy little attribute is put on the right and it is useful when targeting your clients’ needs. What’s more, below we’ve site visitors department, telling us about all the people on our site.
Speaking of traffic on Your site — the”invitation to chat” feature is available only in the Professional Version. It supplies you with a vast range of options for pop up invitations.
I like the snippet alternative Included in the program. It allows you to find out exactly what a user writers to you until he or she sends it. It creates responding to your customers’ queries much quicker.
Also, when a Visitors compose a message, a broker get the small pop up on the right underside, asking if they want to chat, fast reply or ignore (which, of course, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It is permanently free and it includes up to 5 agents. It provides customizable chat in 20 languages, different apps (including desktop and mobile) and 24”7client support.
The other strategy is a Professional Version: for $10/agent per month if billed annually. It gives more features. Take a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the only thing that is missing is that it’s not very scalable. You have only two strategies: one is very basic and another one may be insufficient if you’re working with partnerships businesses. However, as always, it all depends on what you require. Car Accessories Website Templates
A Wonderful addition that they Provide is what they call a Callback feature. What it really does is that people could leave you their number and you’ll be able to call them back at your earliest convenience. On their website they are saying:”Chat is convenient for accompanying customers on the site, and instant callbacks are ideal for actively completing trades”
It also works when nobody Is available on chat. You can easily get back in touch with your potential leads later.
JivoChats is incorporated Using Facebook Messenger, so the client can get your responds right for their Facebook. In regards to you as an agent, Jivo will not force you to change between the apps to answer. All messages from social networks appear directly in the JivoChat desktop or cellular app.
Another of the Additions is the Mobile SDK, which lets you add live chat service to your Android and iOS native apps. If your clients are spending a great deal of time searching through your shop on cellular, they will definitely find it rather convenient.
In case that is not enough, They’re throwing an API for programmers, that’s the whole documentation developers can use if they would like to integrate JivoChat using their own app or CRM solution.
JivoChat do not have a great deal Of integrations yet but they have been on the market just for 4 decades — and this matter takes resources and time.
They provide basic Integrations for both medium and small companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a great news for all e-commerce companies. It only proves JivoChat keeps growing and, what’s more, their growth is ordered by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their customers even more satisfied, they also supply reports which monitor the quality of your customer service.
In terms of the Plan, The entire site looks very nice and I can also say that UX does not lack in that section. There is one thing which confused me when I was on the main websiteI clicked on the chat window three days, before I understood I need to click exactly on”Chat with us. We’re online!” prompt. That could have been done smoother. The great news is that whenever I wanted something, there was always someone online discussion!
The wrap-up of JivoChat
JivoChat is a good Looking solution that does its own job. For businesses who are looking for a basic live chat option, it actually will come for a fair price.
But don’t take (just ) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a larger solution or perhaps it is going to be just perfect For you? I believe that they’re really good in what they offer, and I think They’ll be scaling and supplying different programs using a larger range of features To meet their future clients. Car Accessories Website Templates