Overview Chat For Android App
Let Us Begin with JivoChat’s home page. As a big fan of green and all that’s linked to nature, a leaf above their emblem and green background immediately made me feel calm. Well played, JivoChat! Chat For Android App
Their main slogan is: “Turn your website visitors into paying customers with JivoChat.”
It’s a free tool to help You track and talk to clients visiting your Website, Facebook, Telegram, and Viber — all that in real time. To begin a journey on this live chat tool, all I must do is to click on the sign button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what prospective customers like best: reductions!
What I enjoyed about the Signing up process is I could see how many measures are nonetheless left. Following is a quick preview of the previous measure, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it is very neat. There’s the Inbox part, accessible in the program’s sidebar — there land all the incoming requests from the clients. Then, we’ve got a segment invisibly, where you are able to view your existing conversations. It looks like this:
When chatting with your Customers you can quickly check their information — this handy little attribute is put on the right and it’s useful when targeting your customers’ needs. What’s more, below we’ve site visitors department, informing us about each of the folks on our website.
Speaking of visitors Your site — the”invitation to talk” feature is available only in the Professional Version. It offers you a vast range of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It permits you to find out what a user authors to you until he or she sends it. It makes responding to your clients’ queries much quicker.
Additionally, when a Visitors write a message, a broker get the little pop up on the perfect underside, asking if they wish to chat, quick answer or dismiss (which, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is permanently free and it comprises up to 5 agents. It offers customizable conversation in 20 languages, various apps (including desktop and mobile) and 24”7customer support.
Another strategy is a Professional Version: for $10/agent per month if billed annually. It gives more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the one thing that’s missing is that it is not very scalable. You’ve just two strategies: one is quite basic and another one may be insufficient if you are working with enterprises businesses. However, as always, it all depends on what you require. Chat For Android App
A Wonderful addition that they Offer is what they call a Callback feature. What it really does is that visitors can leave you their amount and you can call them back at your first convenience. On their site they are stating:”Chat is convenient for delicately accompanying clients on the website, and instant callbacks are ideal for actively completing trades”
Additionally, it works when nobody Is available on discussion. You may easily get back in contact with your potential leads later.
JivoChats is incorporated Using Facebook Messenger, so the customer can get your responds right for their Facebook. When it comes to you as an agent, Jivo won’t force you to change between the apps to reply. All messages from social networks appear right in the JivoChat desktop or cellular program.
Another of their Additions is the Mobile SDK, which lets you add live chat service to your Android and iOS native apps. If your clients are spending a great deal of time searching through your store on mobile, they will definitely find it very convenient.
If that is not enough, They are throwing an API for programmers, that’s the entire documentation programmers can utilize if they would like to integrate JivoChat using their own program or CRM solution.
JivoChat don’t have a lot Of integrations however but they have been on the market just for 4 decades — and this matter takes resources and time.
They offer basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Integrated with Shopify, which is a great news for all e-commerce companies. It only proves JivoChat keeps growing and, what’s more, their expansion is ordered by their clients’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their customers even more satisfied, they also offer reports that monitor the level of your customer services.
Concerning the design, The entire site looks really nice and I may also say that UX does not lack in that department. There is one thing that confused me though: when I had been on the main website, I clicked on the conversation window three days, until I understood I want to click exactly on”Chat with us. We are online!” prompt. That could have been done simpler. The great news is that if I needed something, there was always somebody online chat!
The conclusion of JivoChat
JivoChat is a good Looking solution that does its own job. For companies who are looking for a standard live chat solution, it truly does come for a reasonable price.
But do not take (just ) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market to get a bigger solution or maybe it’ll be just perfect For you? I think that they are Excellent in what they provide, and I think They will be scaling and supplying other programs using a wider range of attributes To meet their future customers. Chat For Android App