Summary Chat Live Gratis
Let Us Begin with JivoChat’s home page. As a big fan of green and that’s connected to nature, a foliage over their emblem and green background instantly made me feel calm. Well playedJivoChat! Chat Live Gratis
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It is a free tool to help You monitor and talk to customers visiting your Website, Facebook, Telegram, and Viber — all of that in real time. To start a journey on this live chat tool, all I must do is to click on the sign up free button.
I had been asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what potential customers like best: discounts!
What I liked about the Signing up process is that I could see how many steps are nonetheless left. Following is a fast preview of the last step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it’s very neat. There’s the Inbox part, available in the app’s sidebar — there land all of the incoming requests from your customers. Then, we have a section Chats, where you can see your current discussions. It looks like this:
When conversing with your Clients you can quickly check their information — this convenient little feature is placed on the correct and it’s invaluable when targeting your customers’ needs. What is more, below we’ve site visitors department, telling us about each of the people on our website.
Speaking of visitors on Your website — the”invitation to talk” feature is available only in the Professional Version. It supplies you with a wide range of alternatives for pop up invitations.
I like the snippet alternative Included in the program. It allows you to see what a user writers to you until he or she sends it. It makes responding to your clients’ queries much faster.
Additionally, when a Visitors write a message, a broker get the small pop up on the perfect underside, asking if they wish to chat, fast reply or dismiss (that, naturally, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s permanently free and it includes up to five agents. It offers customizable chat in 20 languages, different programs (including desktop and mobile) and 24”7customer support.
The other strategy is a Professional Version: for $10/agent a month if billed annually. It gives much more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the one thing that is missing is that it is not very scalable. You’ve only two plans: one is very basic and the other one might not be enough if you’re working with enterprises businesses. But, as always, it all depends on your needs. Chat Live Gratis
A nice addition that they Provide is that which they call a Callback attribute. What it does is that people can leave you their number and you’ll be able to call them back at your earliest convenience. On their site they are stating:”Chat is convenient for accompanying clients on the site, and instant callbacks are ideal for actively completing transactions.”
It also works when nobody Is available on discussion. You can easily get back in touch with your potential leads afterwards.
JivoChats is incorporated With Facebook Messenger, which means the client can receive your responds right to their Facebook. In regards to you as a broker, Jivo will not make you switch between the programs to answer. All messages from social networks look right in the JivoChat desktop and/or cellular program.
Another of their Additions is your Mobile SDK, which allows you to add live chat service to your Android and iOS native apps. If your clients are spending a great deal of time searching through your shop on cellular, they will definitely find it rather convenient.
If that is not enough, They’re throwing an API for programmers, that’s the whole documentation programmers can use if they would like to integrate JivoChat using their own app or CRM solution.
JivoChat don’t have a lot Of integrations however but they’ve been on the industry just for 4 years — and this thing takes time and resources.
They provide basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It merely proves JivoChat keeps evolving and, what’s more, their growth is dictated by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and to keep their clients even more fulfilled, they also supply reports which track the quality of your customer service.
In terms of the Plan, The whole website looks very nice and I may also say that UX doesn’t lack in that department. There is 1 thing which confused me though: when I was on the primary site , I clicked on the chat window three times, until I understood I need to click just on”Chat with us. We’re online!” prompt. That might have been done smoother. The great news is that whenever I needed something, there was always somebody online discussion!
The wrap-up of JivoChat
JivoChat is a great Looking solution that does its job. For businesses who’re looking for a basic live chat option, it actually will come for a fair price.
But do not take (just ) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a bigger solution or maybe it is going to be just perfect For you? I think that they are really good in what they offer, and I believe They’ll be scaling and supplying different programs using a wider selection of attributes To meet their future clients. Chat Live Gratis