Overview Chat Sdk Android
Let’s start with JivoChat’s home page. As a big fan of green and that’s connected to nature, a foliage over their emblem and green background instantly made me feel calm. Well playedJivoChat! Chat Sdk Android
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It’s a free tool to help You monitor and talk to clients visiting your site, Facebook, Telegram, and Viber — most of that in real time. To start a journey on this live chat tool, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what potential clients like best: reductions!
What I liked about the Signing up procedure is that I could see just how many measures are nonetheless left. Following is a quick preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it’s quite neat. There is the Inbox part, available from the app’s sidebar — there territory all of the incoming requests from the customers. Then, we’ve got a section Chats, where you are able to view your current discussions. It looks like this:
When conversing with your Customers you can quickly check their information this convenient little attribute is put on the correct and it is useful when targeting your clients’ needs. What’s more, below we’ve site visitors department, informing us about each of the people on our website.
Speaking of visitors on Your website — the”invitation to chat” attribute is available only in the Professional Version. It supplies you with a wide selection of alternatives for pop up invitations.
I like the snippet option Included in the application. It allows you to see exactly what a user writers to you until he or she sends it. It creates responding to your clients’ queries much quicker.
Also, when a Visitors compose a message, an agent get the small pop up on the perfect underside, asking if they want to chat, fast answer or dismiss (which, of course, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It’s forever free and it comprises up to 5 agents. It provides customizable conversation in 20 languages, various apps (including mobile and desktop ) and 24”7client support.
The other plan is a Professional Version: for $10/agent per month if billed yearly. It offers more features. Take a look at the screenshot below:
JivoChat comes at a fair Cost. I figure, the one thing that’s missing is that it’s not very scalable. You have only two plans: one is very basic and another one may not be enough if you are working with enterprises businesses. However, as always, it all depends on your needs. Chat Sdk Android
A nice addition that they Provide is what they call a Callback attribute. What it really does is that visitors could leave you their amount and you can call them back at your first convenience. On their website they are saying:”Chat is suitable for delicately accompanying customers on the website, and immediate callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available on chat. You can easily get back in contact with your potential leads later.
JivoChats is incorporated Using Facebook Messenger, which means the customer can get your responds right to their Facebook. When it comes to you as an agent, Jivo will not force you to switch between the programs to reply. All messages out of social networks look directly in the JivoChat desktop or mobile program.
Another of the Additions is the Mobile SDK, which lets you add live chat support to your Android and iOS native apps. If your customers are spending a lot of time searching through your store on cellular, they will surely find it very convenient.
In case that’s not sufficient, They are throwing an API for developers, which is the whole documentation developers can utilize if they would like to incorporate JivoChat using their own app or CRM solution.
JivoChat don’t have a lot Of integrations yet but they’ve been on the market just for 4 decades — and this matter takes time and resources.
They provide basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Incorporated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps evolving and, more importantly, their expansion is dictated by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their customers even more satisfied, they also supply reports that track the level of your customer service.
Concerning the Plan, The entire site looks really nice and that I can also say that UX doesn’t lack in that department. There’s one thing that confused me when I had been on the main site I clicked on the chat window three times, before I realized I want to click exactly on”Chat with us. We are online!” prompt. That might have been done simpler. The great news is that whenever I needed something, there was always someone on discussion!
The conclusion of JivoChat
JivoChat is a good Looking alternative that does its job. For companies who are looking for a basic live chat solution, it truly will come for a reasonable price.
But don’t take (just ) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or maybe it’ll be just perfect For you? I believe that they are Excellent in what they provide, and I believe They will be scaling and supplying other programs with a wider range of features To satisfy their future clients. Chat Sdk Android