Introduction Chat To Chat Free
Let Us Begin with JivoChat’s home page. As a major fan of green and that’s connected to character, a leaf above their emblem and green backdrop immediately made me feel calm. Well playedJivoChat! Chat To Chat Free
Their main slogan is: “Turn your website visitors into paying clients with JivoChat.”
It is a free tool to help You monitor and talk to clients visiting your site, Facebook, Telegram, and Viber — most of that in real time. To begin a journey on this live chat tool, all I have to do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I presume this is what prospective customers like best: reductions!
What I enjoyed about the Signing up process is I could see just how many measures are still left. Following is a quick preview of the previous step, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it’s quite neat. There is the Inbox section, available in the program’s sidebar — there territory each the incoming requests from your customers. Then, we have a section Chats, where you can see your current discussions. It looks like this:
When conversing with your Clients you can quickly check their data this handy little feature is put on the right and it is invaluable when targeting your customers’ needs. What’s more, below we have website visitors section, informing us about each of the folks on our site.
Speaking of traffic Your site — the”invitation to chat” feature is available only in the Professional Version. It offers you a vast range of alternatives for pop up invitations.
I like the snippet option Included in the application. It permits you to see exactly what a user authors to you until he or she sends it. It makes responding to your clients’ queries much faster.
Also, when a Visitors compose a message, an agent get the small pop up on the perfect bottom, asking if they wish to chat, quick answer or ignore (that, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s permanently free and it comprises up to 5 agents. It offers customizable chat in 20 languages, different programs (including mobile and desktop ) and 24”7customer service.
The other plan is a Professional Version: for $10/agent per month if billed annually. It offers more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the only thing that is missing is that it’s not very scalable. You have only two strategies: one is quite basic and another one might not be enough if you are working with enterprises businesses. However, as always, it all depends on your needs. Chat To Chat Free
A nice addition that they Provide is what they call a Callback feature. What it does is that people can leave you their number and you can call them back at your first convenience. On their site they are saying:”Chat is convenient for delicately accompanying clients on the site, and instant callbacks are ideal for actively completing transactions.”
It also works when nobody Is available online chat. You may easily get back in contact with your possible leads later.
JivoChats is integrated Using Facebook Messenger, which means the client can receive your responds right to their Facebook. In regards to you as a broker, Jivo won’t make you change between the programs to reply. All messages out of social networks appear right in the JivoChat desktop and/or cellular app.
Another of their Additions is the Mobile SDK, which allows you to add live chat service to your own Android and iOS native apps. If your customers are spending a great deal of time browsing through your shop on mobile, they will definitely find it very convenient.
In case that is not sufficient, They’re throwing an API for developers, which is the entire documentation developers can use if they would like to integrate JivoChat using their own program or CRM solution.
JivoChat don’t have a great deal Of integrations yet but they’ve been on the market just for 4 decades — and this matter takes resources and time.
They provide basic Integrations for both medium and small businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a fantastic news for all e-commerce companies. It only proves JivoChat keeps evolving and, what’s more, their expansion is dictated by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and also to keep their clients even more fulfilled, they also offer reports that monitor the level of your customer service.
In terms of the Plan, The entire website looks really nice and that I can also say that UX does not lack in that department. There is one thing that confused me when I had been on the primary website, I clicked on the chat window three days, before I realized that I need to click exactly on”Chat with us. We’re online!” prompt. That might have been done smoother. The great news is that if I needed something, there was always someone online chat!
The verdict of JivoChat
JivoChat is a good Looking alternative that does its job. For companies who’re looking for a standard live chat option, it actually does come for a reasonable price.
But don’t take (only) my Word for this! Do Some Research, try it out and see if it works for you — Maybe you’re in the market to get a larger solution or perhaps it is going to be just perfect For you? I believe that they’re Excellent in what they provide, and I think They will be scaling and providing other plans using a wider range of features To meet their future clients. Chat To Chat Free