Overview Chatra Api
Let’s Begin with JivoChat’s home page. As a big fan of green and that’s connected to nature, a leaf above their emblem and green background instantly made me feel calm. Well played, JivoChat! Chatra Api
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It is a free tool to help You monitor and speak with clients visiting your site, Facebook, Telegram, and Viber — all that in real time. To start a journey on this live chat instrument, all I have to do is to click on the sign button.
I had been asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what prospective customers like best: reductions!
What I enjoyed about the Signing up process is that I could see how many steps are nonetheless left. Following is a quick preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it is very neat. There is the Inbox part, accessible from the app’s sidebar — there territory each the incoming requests from your clients. Then, we have a segment invisibly, where you are able to see your current discussions. It looks like this:
When conversing with your Clients you can immediately check their information — this handy little attribute is put on the correct and it is useful when targeting your customers’ needs. What’s more, below we’ve site visitors department, informing us about all of the folks on our site.
Speaking of traffic Your site — the”invitation to talk” attribute is available only in the Professional Version. It offers you a wide range of alternatives for pop up invitations.
I like the snippet option Included in the program. It allows you to find out exactly what a user authors to you until he or she sends it. It makes responding to your clients’ queries much quicker.
Also, when a Visitors compose a message, an agent get the small pop up on the right bottom, asking if they want to chat, fast reply or ignore (that, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It’s permanently free and it comprises up to 5 agents. It offers customizable conversation in 20 languages, different apps (including mobile and desktop ) and 24”7client support.
The other plan is a Professional Version: for $10/agent per month if billed annually. It offers much more features. Take a look at the screenshot below:
JivoChat comes at a fair Cost. I guess, the one thing that is missing is that it is not very scalable. You have just two strategies: one is quite basic and another one might be insufficient if you’re working with enterprises businesses. However, as always, it all depends on your needs. Chatra Api
A Wonderful addition that they Offer is that which they call a Callback attribute. What it really does is that visitors can leave you their amount and you’ll be able to call them back at your first convenience. On their site they’re saying:”Chat is convenient for accompanying clients on the website, and immediate callbacks are ideal for actively completing transactions.”
It also works when nobody Is available on discussion. You can easily get back in touch with your potential leads later.
JivoChats is incorporated With Facebook Messenger, so the customer can get your responds right to their Facebook. In regards to you as an agent, Jivo will not make you change between the apps to answer. All messages out of social networks look directly in the JivoChat desktop and/or mobile app.
Another of the Additions is your Mobile SDK, which allows you to add live chat service to your Android and iOS native apps. If your clients are spending a lot of time searching through your shop on cellular, they will surely find it rather convenient.
If that is not enough, They’re throwing an API for programmers, which is the whole documentation developers can use if they would like to incorporate JivoChat using their own program or CRM solution.
JivoChat don’t have a lot Of integrations yet but they’ve been on the market just for 4 decades — and this matter takes time and resources.
They provide basic Integrations for both medium and small companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It merely proves JivoChat keeps growing and, more importantly, their expansion is ordered by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their clients even more satisfied, they also offer reports that track the level of your customer services.
Concerning the Plan, The whole site looks really nice and I may even say that UX doesn’t lack in that section. There is 1 thing that confused me when I had been on the primary site , I clicked on the chat window three times, until I understood that I need to click exactly on”Chat with us. We are online!” prompt. That could have been done smoother. The excellent news is that if I wanted something, there was always someone on discussion!
The wrap-up of JivoChat
JivoChat is a good Looking alternative that does its job. For companies who are looking for a standard live chat option, it actually will come for a reasonable price.
But do not take (just ) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market to get a bigger solution or maybe it’ll be just perfect For you? I think that they are really good in what they offer, and I believe They’ll be scaling and providing other programs using a larger range of attributes To satisfy their future clients. Chatra Api