Summary Chatting Free Site Online
Let Us Begin with JivoChat’s home page. As a major fan of green and all that’s linked to character, a leaf above their emblem and green background immediately made me feel calm. Well played, JivoChat! Chatting Free Site Online
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It’s a free tool to help You track and speak with customers visiting your Website, Facebook, Telegram, and Viber — most that in real time. To start a journey with this live chat instrument, all I must do is to click on the sign up free button.
I had been asked about my Email, password and also a Promo code. I didn’t have some, but I presume this is what prospective clients like best: reductions!
What I liked about the Signing up process is I could see how many measures are still left. Following is a fast preview of the last step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it is very neat. There’s the Inbox part, accessible from the app’s sidebar — there land all the incoming requests from the customers. Then, we have a segment invisibly, where you are able to see your current discussions. It looks like this:
When conversing with your Clients you can quickly check their data — this handy little feature is placed on the right and it is useful when targeting your customers’ needs. What’s more, below we have website visitors section, telling us about each the folks on our site.
Speaking of traffic on Your website — the”invitation to chat” attribute is available only in the Professional Version. It offers you a vast range of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It permits you to find out exactly what a user authors to you until he or she sends it. It creates responding to your clients’ queries much quicker.
Also, when a Visitors write a message, a broker get the small pop up on the right underside, asking if they wish to chat, quick answer or ignore (which, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It’s forever free and it comprises up to 5 agents. It offers customizable conversation in 20 languages, different apps (including desktop and mobile) and 24”7customer support.
The other plan is a Professional Version: for $10/agent a month if billed annually. It gives more features. Take a look at the screenshot below:
JivoChat comes at a fair Cost. I figure, the one thing that’s missing is that it’s not very scalable. You have just two strategies: one is quite basic and another one may be insufficient if you’re working with partnerships businesses. But, as always, it all depends on your needs. Chatting Free Site Online
A Wonderful addition that they Provide is that which they call a Callback attribute. What it does is that people could leave you their number and you’ll be able to call them back at your earliest convenience. On their website they’re stating:”Chat is suitable for delicately accompanying clients on the site, and immediate callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available on discussion. You can easily get back in contact with your possible leads later.
JivoChats is incorporated With Facebook Messenger, which means the client can receive your responds right for their Facebook. In regards to you as an agent, Jivo won’t make you switch between the programs to reply. All messages out of social networks appear right in the JivoChat desktop or mobile app.
Another of their Additions is the Mobile SDK, which allows you to add live chat service to your own Android and iOS native apps. If your clients are spending a lot of time searching through your shop on mobile, they will surely find it rather convenient.
In case that is not enough, They’re throwing an API for programmers, that’s the whole documentation developers can use if they would like to incorporate JivoChat with their own program or CRM solution.
JivoChat don’t have a lot Of integrations however but they’ve been on the market just for 4 decades — and this thing takes time and resources.
They provide basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a fantastic news for all e-commerce businesses. It merely proves JivoChat keeps evolving and, more importantly, their expansion is dictated by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their customers even more fulfilled, they also offer reports which monitor the quality of your customer services.
Concerning the design, The whole website looks very nice and I may also say that UX doesn’t lack in that department. There’s one thing which confused me though: when I was on the main site I clicked on the conversation window three days, until I realized that I need to click just on”Chat with us. We’re online!” prompt. That could have been done simpler. The great news is that whenever I needed something, there was always somebody online discussion!
The verdict of JivoChat
JivoChat is a good Looking alternative that does its own job. For businesses who are looking for a standard live chat option, it truly does come for a fair price.
But do not take (just ) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a larger solution or maybe it’ll be just perfect For you? I believe that they are really good in what they provide, and I believe They will be scaling and providing other plans with a larger range of attributes To meet their future customers. Chatting Free Site Online