Introduction Delete Viber Account
Let’s Begin with JivoChat’s home page. As a major fan of green and all that’s connected to character, a foliage over their logo and green background immediately made me feel calm. Well playedJivoChat! Delete Viber Account
Their main slogan is: “Turn your website visitors into paying clients with JivoChat.”
It’s a free tool to help You track and talk to clients visiting your Website, Facebook, Telegram, and Viber — all of that in actual time. To start a journey on this live chat tool, all I must do is to click on the sign button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what prospective clients like best: reductions!
What I enjoyed about the Signing up procedure is I could see how many measures are nonetheless left. Here’s a quick preview of the last step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it’s very neat. There is the Inbox section, accessible in the program’s sidebar — there land each of the incoming requests from your clients. Then, we’ve got a section Chats, where you are able to view your current conversations. It looks like this:
When chatting with your Customers you can immediately check their data — this handy little feature is put on the right and it’s invaluable when targeting your clients’ needs. What’s more, below we have site visitors section, informing us about all the people on our site.
Speaking of traffic Your site — the”invitation to talk” feature is available only in the Professional Version. It offers you a vast selection of alternatives for pop up invitations.
I like the snippet alternative Included in the program. It allows you to find out exactly what a user authors to you until he or she sends it. It makes responding to your clients’ queries much faster.
Additionally, when a Visitors write a message, an agent get the small pop up on the perfect bottom, asking if they wish to chat, fast answer or ignore (that, of course, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It’s forever free and it comprises up to five agents. It provides customizable conversation in 20 languages, different apps (including mobile and desktop ) and 24”7client support.
Another plan is a Professional Version: for $10/agent per month if billed annually. It offers more features. Take a look at the screenshot below:
JivoChat comes at a fair Price. I guess, the only thing that is missing is that it is not very scalable. You have just two strategies: one is very basic and the other one might be insufficient if you are working with enterprises businesses. But, as always, it all depends on what you require. Delete Viber Account
A nice addition that they Offer is what they call a Callback attribute. What it does is that visitors could leave you their amount and you’ll be able to call them back at your earliest convenience. On their site they are stating:”Chat is convenient for accompanying customers on the site, and instant callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available online chat. You can easily get back in touch with your potential leads afterwards.
JivoChats is integrated With Facebook Messenger, so the client can receive your responds right for their Facebook. In regards to you as an agent, Jivo will not make you change between the apps to reply. All messages out of social networks look directly in the JivoChat desktop and/or cellular program.
Another of the Additions is your Mobile SDK, which lets you add live chat support to your Android and iOS native programs. If your customers are spending a lot of time searching through your shop on cellular, they will surely find it rather convenient.
In case that is not sufficient, They’re throwing an API for developers, which is the entire documentation programmers can use if they would like to incorporate JivoChat with their own app or CRM solution.
JivoChat do not have a great deal Of integrations however but they’ve been on the industry only for 4 years — and this matter takes time and resources.
They offer basic Integrations for both medium and small companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a fantastic news for all e-commerce companies. It only proves JivoChat keeps growing and, more importantly, their expansion is dictated by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their customers even more fulfilled, they also supply reports that monitor the quality of your customer services.
In terms of the design, The entire site looks very nice and I may even say that UX does not lack in that section. There’s 1 thing that confused me though: when I was on the primary site I clicked on the conversation window three times, until I understood I want to click just on”Chat with us. We’re online!” prompt. That might have been done smoother. The excellent news is that if I wanted something, there was always somebody online chat!
The conclusion of JivoChat
JivoChat is a great Looking alternative that does its own job. For companies who are searching for a basic live chat option, it actually will come for a reasonable price.
But don’t take (just ) my Word for this! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a larger solution or perhaps it is going to be just perfect For you? I think that they are Excellent in what they provide, and I think They will be scaling and supplying other plans using a larger range of features To satisfy their future clients. Delete Viber Account