Overview Download Chaton For Mobile
Let’s start with JivoChat’s home page. As a big fan of green and all that’s linked to nature, a leaf above their logo and green background instantly made me feel calm. Well played, JivoChat! Download Chaton For Mobile
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It’s a free tool to help You track and talk to customers visiting your site, Facebook, Telegram, and Viber — all that in real time. To begin a journey on this live chat instrument, all I have to do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what prospective clients like best: discounts!
What I liked about the Signing up procedure is that I could see how many steps are still left. Following is a fast preview of the previous step, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it’s very neat. There is the Inbox part, available in the app’s sidebar — there territory each the incoming requests from your clients. Then, we’ve got a section Chats, where you can view your current conversations. It looks like this:
When conversing with your Clients you can immediately check their information — this handy little feature is put on the correct and it is invaluable when targeting your clients’ needs. What’s more, below we have website visitors section, telling us about each the folks on our site.
Speaking of traffic Your site — the”invitation to chat” feature is available only in the Professional Version. It supplies you with a vast selection of options for pop up invitations.
I like the snippet option Included in the application. It permits you to see exactly what a user authors to you until he or she sends it. It makes responding to your customers’ queries much quicker.
Additionally, when a Visitors compose a message, an agent get the small pop up on the right bottom, asking if they want to chat, quick answer or dismiss (which, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It is permanently free and it comprises up to 5 agents. It offers customizable conversation in 20 languages, different apps (including mobile and desktop ) and 24”7customer service.
The other strategy is a Professional Version: for $10/agent per month if billed yearly. It gives much more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the only thing that’s missing is that it’s not very scalable. You have just two strategies: one is very basic and another one might be insufficient if you’re working with partnerships businesses. However, as always, it all depends on your needs. Download Chaton For Mobile
A Wonderful addition that they Provide is that which they call a Callback feature. What it does is that visitors could leave you their amount and you’ll be able to call them back at your earliest convenience. On their website they are saying:”Chat is convenient for delicately accompanying customers on the website, and instant callbacks are perfect for actively completing transactions.”
It also works when nobody Is available on discussion. You can easily get back in touch with your potential leads later.
JivoChats is incorporated Using Facebook Messenger, which means the client can get your responds right to their Facebook. When it comes to you as an agent, Jivo will not make you change between the apps to reply. All messages out of social networks appear directly in the JivoChat desktop and/or cellular app.
Another of the Additions is your Mobile SDK, which lets you add live chat service to your Android and iOS native programs. If your customers are spending a great deal of time browsing through your store on cellular, they will surely find it rather convenient.
In case that’s not sufficient, They are throwing an API for programmers, which is the entire documentation programmers can utilize if they want to incorporate JivoChat using their own program or CRM solution.
JivoChat do not have a great deal Of integrations yet but they have been on the market just for 4 decades — and this thing takes time and resources.
They offer basic Integrations for both medium and small companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Integrated with Shopify, which is a fantastic news for all e-commerce companies. It only proves JivoChat keeps evolving and, what’s more, their expansion is dictated by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their customers even more satisfied, they also supply reports which monitor the quality of your customer service.
In terms of the Plan, The whole website looks really nice and that I can even say that UX doesn’t lack in that section. There is 1 thing that confused me though: when I was on the primary websiteI clicked on the chat window three days, before I realized I want to click exactly on”Chat with us. We’re online!” prompt. That could have been done simpler. The excellent news is that if I needed something, there was always somebody online discussion!
The verdict of JivoChat
JivoChat is a great Looking alternative that does its own job. For businesses who are looking for a standard live chat solution, it actually will come for a fair price.
But do not take (just ) my Word for this! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or perhaps it is going to be just perfect For you? I believe that they are really good in what they provide, and I believe They’ll be scaling and supplying other programs with a larger selection of features To satisfy their future customers. Download Chaton For Mobile