Introduction Download Free Chat Apps For Pc
Let’s Begin with JivoChat’s home page. As a major fan of green and all that’s connected to character, a foliage over their emblem and green background instantly made me feel calm. Well played, JivoChat! Download Free Chat Apps For Pc
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It’s a free tool to help You track and talk to clients visiting your Website, Facebook, Telegram, and Viber — most of that in real time. To start a journey on this live chat tool, all I must do is to click on the sign up free button.
I was asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what potential customers like best: reductions!
What I liked about the Signing up procedure is that I could see how many measures are nonetheless left. Following is a fast preview of the previous measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it is very neat. There is the Inbox part, accessible in the program’s sidebar — there territory all of the incoming requests from your clients. Then, we’ve got a segment invisibly, where you are able to see your existing conversations. It looks like this:
When chatting with your Customers you can immediately check their data this handy little attribute is placed on the right and it’s useful when targeting your clients’ needs. What is more, below we’ve site visitors department, informing us about each of the people on our website.
Speaking of traffic Your site — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a vast range of options for pop up invitations.
I like the snippet option Included in the program. It allows you to find out what a user writers to you before he or she sends it. It makes responding to your clients’ queries much faster.
Additionally, when a Visitors write a message, a broker get the small pop up on the perfect underside, asking if they wish to chat, quick answer or ignore (which, of course, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is forever free and it comprises up to five agents. It offers customizable chat in 20 languages, various apps (including desktop and mobile) and 24”7customer service.
The other strategy is a Professional Version: for $10/agent per month if billed annually. It offers much more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I guess, the only thing that’s missing is that it’s not very scalable. You’ve just two plans: one is quite basic and the other one might not be enough if you’re working with enterprises businesses. But, as always, it all depends on what you require. Download Free Chat Apps For Pc
A Wonderful addition that they Provide is that which they call a Callback feature. What it really does is that people could leave you their number and you’ll be able to call them back at your first convenience. On their website they are stating:”Chat is suitable for accompanying clients on the site, and instant callbacks are perfect for actively completing trades”
It also works when nobody Is available on discussion. You can easily get back in touch with your possible leads later.
JivoChats is integrated With Facebook Messenger, so the client can receive your responds right for their Facebook. In regards to you as an agent, Jivo will not force you to change between the programs to reply. All messages out of social networks look directly in the JivoChat desktop and/or cellular app.
Another of their Additions is the Mobile SDK, which allows you to add live chat service to your Android and iOS native apps. If your clients are spending a great deal of time browsing through your store on cellular, they will definitely find it rather convenient.
In case that’s not enough, They are throwing an API for programmers, which is the whole documentation programmers can use if they want to incorporate JivoChat using their own program or CRM solution.
JivoChat don’t have a lot Of integrations however but they have been on the industry only for 4 decades — and this thing takes resources and time.
They offer basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps evolving and, what’s more, their growth is dictated by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their clients even more satisfied, they also offer reports that monitor the quality of your customer service.
In terms of the Plan, The whole site looks really nice and that I can even say that UX doesn’t lack in that department. There’s 1 thing which confused me when I was on the primary site , I clicked on the conversation window three days, until I understood I need to click just on”Chat with us. We’re online!” prompt. That could have been done smoother. The great news is that if I wanted something, there was always someone on discussion!
The verdict of JivoChat
JivoChat is a good Looking alternative that does its job. For businesses who are looking for a basic live chat solution, it actually will come for a reasonable price.
But do not take (just ) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market for a larger solution or maybe it is going to be just perfect For you? I believe that they are really good in what they offer, and I think They will be scaling and providing different programs using a larger range of features To satisfy their future customers. Download Free Chat Apps For Pc