Introduction Email Chatting Websites
Let’s Begin with JivoChat’s home page. As a major fan of green and all that’s connected to nature, a foliage over their emblem and green background immediately made me feel calm. Well playedJivoChat! Email Chatting Websites
Their main slogan is: “Turn your website visitors into paying customers with JivoChat.”
It is a free tool to help You track and talk to clients visiting your site, Facebook, Telegram, and Viber — most of that in real time. To begin a journey with this live chat tool, all I have to do is to click on the sign up free button.
I was asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what potential customers like best: reductions!
What I liked about the Signing up procedure is that I could see just how many steps are nonetheless left. Following is a fast preview of the last measure, installing your JivoChat code.
After I signed up, I Installed the desktop program and I have to say that it is very neat. There is the Inbox section, accessible in the app’s sidebar — there land all the incoming requests from the clients. Then, we’ve got a section Chats, where you are able to see your current conversations. It looks like this:
When chatting with your Customers you can immediately check their data — this convenient little feature is put on the correct and it’s useful when targeting your clients’ needs. What is more, below we have website visitors section, informing us about each the people on our website.
Speaking of visitors Your website — the”invitation to chat” attribute is available only in the Professional Version. It supplies you with a wide range of options for pop up invitations.
I like the snippet option Included in the program. It permits you to find out what a user authors to you until he or she sends it. It creates responding to your customers’ queries much quicker.
Additionally, when a Visitors compose a message, an agent get the small pop up on the perfect underside, asking if they wish to chat, fast reply or ignore (which, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s permanently free and it comprises up to 5 agents. It provides customizable conversation in 20 languages, various apps (including desktop and mobile) and 24”7client support.
Another plan is a Professional Version: for $10/agent per month if billed annually. It offers more features. Take a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the one thing that’s missing is that it is not very scalable. You have only two plans: one is quite basic and the other one might not be enough if you’re working with enterprises businesses. However, as always, it all depends on what you require. Email Chatting Websites
A Wonderful addition that they Provide is what they call a Callback attribute. What it does is that visitors could leave you their number and you’ll be able to call them back at your earliest convenience. On their website they’re stating:”Chat is suitable for delicately accompanying clients on the website, and immediate callbacks are perfect for actively completing trades”
Additionally, it works when nobody Is available online discussion. You may easily get back in touch with your potential leads later.
JivoChats is integrated Using Facebook Messenger, so the customer can receive your responds right for their Facebook. When it comes to you as a broker, Jivo won’t force you to change between the apps to answer. All messages from social networks appear directly in the JivoChat desktop or cellular app.
Another of their Additions is your Mobile SDK, which lets you add live chat service to your Android and iOS native programs. If your customers are spending a great deal of time searching through your store on mobile, they will definitely find it very convenient.
In case that’s not sufficient, They are throwing an API for developers, which is the whole documentation developers can utilize if they would like to incorporate JivoChat with their own program or CRM solution.
JivoChat do not have a lot Of integrations however but they have been on the market only for 4 years — and this matter takes resources and time.
They offer basic Integrations for both medium and small companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a fantastic news for all e-commerce companies. It only proves JivoChat keeps growing and, more importantly, their growth is ordered by their clients’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their clients even more fulfilled, they also supply reports that monitor the quality of your customer services.
In terms of the Plan, The entire site looks really nice and that I can even say that UX doesn’t lack in that section. There is one thing that confused me though: when I was on the main websiteI clicked on the chat window three times, before I understood I want to click just on”Chat with us. We are online!” prompt. That could have been done simpler. The great news is that whenever I needed something, there was always someone online chat!
The wrap-up of JivoChat
JivoChat is a great Looking alternative that does its own job. For companies who are looking for a standard live chat option, it actually does come for a fair price.
But do not take (only) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a larger solution or maybe it is going to be just perfect For you? I think that they are Excellent in what they provide, and I believe They’ll be scaling and providing different programs with a larger range of attributes To meet their future clients. Email Chatting Websites