Introduction Export Viber Contacts
Let’s start with JivoChat’s home page. As a big fan of green and that’s linked to character, a leaf above their emblem and green backdrop immediately made me feel calm. Well playedJivoChat! Export Viber Contacts
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It’s a free tool to help You track and talk to clients visiting your site, Facebook, Telegram, and Viber — most of that in real time. To start a journey on this live chat tool, all I must do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what potential clients like best: discounts!
What I enjoyed about the Signing up procedure is I could see how many measures are still left. Here’s a quick preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it’s quite neat. There’s the Inbox section, accessible from the app’s sidebar — there territory each the incoming requests from your customers. Then, we’ve got a section Chats, where you can view your current discussions. It looks like this:
When conversing with your Customers you can immediately check their data this handy little feature is put on the correct and it is useful when targeting your clients’ needs. What is more, below we have site visitors section, informing us about each of the folks on our site.
Speaking of visitors Your site — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a vast range of options for pop up invitations.
I like the snippet option Included in the application. It permits you to find out what a user authors to you before he or she sends it. It creates responding to your customers’ queries much faster.
Additionally, when a Visitors compose a message, an agent get the small pop up on the right bottom, asking if they want to chat, quick reply or ignore (that, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It’s permanently free and it comprises up to 5 agents. It provides customizable conversation in 20 languages, various programs (including desktop and mobile) and 24”7customer support.
The other strategy is a Professional Version: for $10/agent per month if billed annually. It gives more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I figure, the only thing that is missing is that it is not very scalable. You’ve only two plans: one is quite basic and the other one may not be enough if you’re working with enterprises businesses. However, as always, it all depends on what you require. Export Viber Contacts
A nice addition that they Offer is that which they call a Callback feature. What it really does is that visitors could leave you their number and you can call them back at your first convenience. On their website they’re saying:”Chat is suitable for delicately accompanying clients on the site, and immediate callbacks are ideal for actively completing trades”
It also works when nobody Is available online discussion. You can easily get back in contact with your potential leads later.
JivoChats is incorporated Using Facebook Messenger, so the client can receive your responds right to their Facebook. When it comes to you as an agent, Jivo won’t make you switch between the apps to reply. All messages from social networks look directly in the JivoChat desktop and/or cellular app.
Another of their Additions is the Mobile SDK, which allows you to add live chat support to your own Android and iOS native apps. If your customers are spending a great deal of time searching through your shop on cellular, they will definitely find it rather convenient.
If that’s not sufficient, They’re throwing an API for developers, which is the whole documentation programmers can use if they would like to incorporate JivoChat using their own app or CRM solution.
JivoChat do not have a great deal Of integrations yet but they’ve been on the industry only for 4 decades — and this matter takes time and resources.
They provide basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps evolving and, more importantly, their expansion is ordered by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their customers even more satisfied, they also offer reports that track the quality of your customer service.
Concerning the design, The entire website looks very nice and that I may even say that UX does not lack in that section. There is one thing that confused me when I was on the primary websiteI clicked on the chat window three times, until I understood I want to click exactly on”Chat with us. We’re online!” prompt. That might have been done smoother. The great news is that if I needed something, there was always someone on chat!
The verdict of JivoChat
JivoChat is a good Looking solution that does its job. For businesses who’re searching for a basic live chat solution, it actually will come for a reasonable price.
But do not take (only) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market for a larger solution or maybe it’ll be just perfect For you? I believe that they are Excellent in what they offer, and I think They will be scaling and supplying different plans using a wider range of attributes To meet their future clients. Export Viber Contacts