Summary Facebook Integration Account
Let Us Begin with JivoChat’s home page. As a big fan of green and that’s connected to nature, a leaf above their emblem and green background instantly made me feel calm. Well playedJivoChat! Facebook Integration Account
Their main slogan is: “Turn your website visitors into paying clients with JivoChat.”
It’s a free tool to help You monitor and speak with clients visiting your Website, Facebook, Telegram, and Viber — all of that in real time. To start a journey on this live chat instrument, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what prospective customers like best: discounts!
What I liked about the Signing up process is I could see just how many measures are still left. Following is a fast preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it is quite neat. There’s the Inbox section, accessible from the app’s sidebar — there territory each the incoming requests from the clients. Then, we’ve got a segment invisibly, where you can view your current conversations. It looks like this:
When chatting with your Customers you can quickly check their data — this handy little attribute is placed on the correct and it’s invaluable when targeting your clients’ needs. What is more, below we’ve site visitors section, informing us about each the people on our site.
Speaking of traffic Your site — the”invitation to chat” attribute is available only in the Professional Version. It offers you a vast range of options for pop up invitations.
I like the snippet alternative Included in the application. It permits you to find out exactly what a user writers to you before he or she sends it. It makes responding to your clients’ queries much quicker.
Also, when a Visitors write a message, a broker get the small pop up on the perfect underside, asking if they wish to chat, quick answer or dismiss (which, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s permanently free and it comprises up to five agents. It provides customizable chat in 20 languages, different apps (including desktop and mobile) and 24”7client support.
Another plan is a Professional Version: for $10/agent a month if billed annually. It gives much more features. Take a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the one thing that is missing is that it’s not very scalable. You have only two strategies: one is very basic and the other one may be insufficient if you are working with partnerships businesses. But, as always, it all depends on your needs. Facebook Integration Account
A Wonderful addition that they Provide is that which they call a Callback feature. What it does is that visitors could leave you their number and you can call them back at your earliest convenience. On their website they’re stating:”Chat is convenient for delicately accompanying customers on the website, and instant callbacks are ideal for actively completing trades”
Additionally, it works when nobody Is available on discussion. You may easily get back in contact with your potential leads afterwards.
JivoChats is incorporated With Facebook Messenger, so the customer can get your responds right to their Facebook. When it comes to you as a broker, Jivo will not make you change between the apps to reply. All messages out of social networks appear directly in the JivoChat desktop or cellular app.
Another of the Additions is the Mobile SDK, which lets you add live chat support to your Android and iOS native apps. If your clients are spending a lot of time browsing through your store on mobile, they will surely find it rather convenient.
In case that is not sufficient, They’re throwing an API for programmers, which is the entire documentation developers can utilize if they want to incorporate JivoChat with their own app or CRM solution.
JivoChat do not have a great deal Of integrations yet but they have been on the market only for 4 years — and this thing takes time and resources.
They provide basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps evolving and, what’s more, their growth is ordered by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their customers even more satisfied, they also offer reports that track the quality of your customer services.
In terms of the Plan, The entire site looks very nice and I may also say that UX does not lack in that section. There’s 1 thing that confused me when I was on the main website, I clicked on the conversation window three times, before I understood I need to click exactly on”Chat with us. We’re online!” prompt. That could have been done simpler. The great news is that whenever I wanted something, there was always someone on chat!
The wrap-up of JivoChat
JivoChat is a great Looking alternative that does its job. For companies who’re looking for a basic live chat solution, it actually will come for a reasonable price.
But do not take (only) my Word for this! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a larger solution or maybe it is going to be just perfect For you? I believe that they’re really good in what they offer, and I think They’ll be scaling and supplying other plans using a wider selection of features To meet their future customers. Facebook Integration Account