Introduction Facebook Integration Website
Let’s Begin with JivoChat’s home page. As a major fan of green and all that’s connected to character, a leaf above their emblem and green background instantly made me feel calm. Well playedJivoChat! Facebook Integration Website
Their main slogan is: “Turn your website visitors into paying customers with JivoChat.”
It is a free tool to help You monitor and talk to customers visiting your Website, Facebook, Telegram, and Viber — most that in real time. To begin a journey on this live chat instrument, all I have to do is to click on the sign button.
I had been asked about my Email, password and also a Promo code. I didn’t have any, but I presume this is what prospective clients like best: reductions!
What I liked about the Signing up procedure is I could see just how many measures are still left. Following is a fast preview of the previous measure, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it is very neat. There’s the Inbox section, available from the program’s sidebar — there territory each of the incoming requests from the clients. Then, we have a section Chats, where you are able to see your existing discussions. It looks like this:
When chatting with your Customers you can quickly check their information this handy little attribute is placed on the right and it is invaluable when targeting your customers’ needs. What is more, below we’ve website visitors section, telling us about each the folks on our site.
Speaking of visitors on Your site — the”invitation to talk” feature is available only in the Professional Version. It supplies you with a vast selection of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It permits you to find out what a user writers to you before he or she sends it. It creates responding to your clients’ queries much quicker.
Additionally, when a Visitors compose a message, an agent get the little pop up on the perfect underside, asking if they want to chat, fast answer or dismiss (which, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It’s permanently free and it includes up to five agents. It offers customizable chat in 20 languages, different programs (including desktop and mobile) and 24”7customer service.
The other plan is a Professional Version: for $10/agent per month if billed yearly. It offers much more features. Have a look at the screenshot below:
JivoChat comes at a fair Cost. I figure, the one thing that’s missing is that it’s not very scalable. You have just two strategies: one is very basic and another one may not be enough if you’re working with enterprises businesses. However, as always, it all depends on what you require. Facebook Integration Website
A Wonderful addition that they Provide is that which they call a Callback attribute. What it does is that visitors can leave you their amount and you can call them back at your first convenience. On their site they are saying:”Chat is suitable for delicately accompanying clients on the website, and instant callbacks are perfect for actively completing trades”
It also works when nobody Is available online chat. You may easily get back in contact with your possible leads later.
JivoChats is integrated With Facebook Messenger, so the client can receive your responds right for their Facebook. When it comes to you as a broker, Jivo will not force you to change between the programs to answer. All messages out of social networks appear right in the JivoChat desktop and/or mobile program.
Another of the Additions is your Mobile SDK, which lets you add live chat support to your Android and iOS native programs. If your customers are spending a lot of time searching through your store on mobile, they will definitely find it very convenient.
If that’s not sufficient, They are throwing an API for programmers, that’s the entire documentation developers can utilize if they want to integrate JivoChat with their own app or CRM solution.
JivoChat do not have a great deal Of integrations yet but they’ve been on the industry only for 4 years — and this matter takes resources and time.
They offer basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Integrated with Shopify, which is a great news for all e-commerce companies. It only proves JivoChat keeps evolving and, what’s more, their growth is dictated by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their customers even more satisfied, they also supply reports which track the level of your customer services.
Concerning the Plan, The whole site looks very nice and I can also say that UX does not lack in that department. There’s 1 thing which confused me when I had been on the main site I clicked on the chat window three days, until I understood I want to click just on”Chat with us. We’re online!” prompt. That might have been done smoother. The excellent news is that if I needed something, there was always someone online discussion!
The conclusion of JivoChat
JivoChat is a great Looking alternative that does its own job. For businesses who’re looking for a basic live chat solution, it actually will come for a reasonable price.
But don’t take (only) my Word for this! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market for a larger solution or maybe it’ll be just perfect For you? I believe that they are really good in what they offer, and I believe They will be scaling and providing other programs using a larger range of features To satisfy their future clients. Facebook Integration Website