Overview Facebook Login Online Chat
Let Us Begin with JivoChat’s home page. As a big fan of green and all that’s connected to character, a leaf above their logo and green background immediately made me feel calm. Well played, JivoChat! Facebook Login Online Chat
Their main slogan is: “Turn your site visitors into paying clients with JivoChat.”
It’s a free tool to help You monitor and speak with clients visiting your site, Facebook, Telegram, and Viber — most that in actual time. To start a journey with this live chat instrument, all I must do is to click on the sign button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I presume this is what prospective customers like best: discounts!
What I enjoyed about the Signing up procedure is that I could see how many steps are nonetheless left. Here’s a quick preview of the last step, installing your JivoChat code.
After I signed up, I Installed the desktop application and I have to say that it is very neat. There is the Inbox section, available from the app’s sidebar — there territory all of the incoming requests from the clients. Then, we have a section Chats, where you are able to view your existing discussions. It looks like this:
When chatting with your Customers you can immediately check their information — this convenient little attribute is put on the right and it is useful when targeting your customers’ needs. What’s more, below we have site visitors section, informing us about all of the people on our website.
Speaking of visitors Your website — the”invitation to talk” feature is available only in the Professional Version. It offers you a wide range of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It permits you to see what a user writers to you before he or she sends it. It makes responding to your customers’ queries much quicker.
Additionally, when a Visitors write a message, an agent get the little pop up on the right underside, asking if they want to chat, quick reply or dismiss (which, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It is permanently free and it includes up to 5 agents. It provides customizable chat in 20 languages, different programs (including desktop and mobile) and 24”7client support.
The other strategy is a Professional Version: for $10/agent a month if billed annually. It offers much more features. Have a look at the screenshot below:
JivoChat comes in a fair Cost. I guess, the only thing that’s missing is that it is not very scalable. You have only two strategies: one is quite basic and another one may be insufficient if you’re working with enterprises businesses. But, as always, it all depends on your needs. Facebook Login Online Chat
A nice addition that they Provide is what they call a Callback feature. What it really does is that visitors could leave you their amount and you can call them back at your first convenience. On their website they’re saying:”Chat is convenient for delicately accompanying clients on the website, and immediate callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available on chat. You can easily get back in touch with your possible leads later.
JivoChats is integrated With Facebook Messenger, so the customer can get your responds right for their Facebook. When it comes to you as an agent, Jivo won’t force you to switch between the programs to answer. All messages out of social networks appear directly in the JivoChat desktop and/or mobile program.
Another of the Additions is the Mobile SDK, which lets you add live chat support to your own Android and iOS native apps. If your clients are spending a great deal of time browsing through your shop on mobile, they will surely find it very convenient.
In case that is not enough, They’re throwing an API for programmers, which is the entire documentation programmers can use if they want to integrate JivoChat with their own app or CRM solution.
JivoChat do not have a lot Of integrations however but they’ve been on the market only for 4 years — and this thing takes time and resources.
They provide basic Integrations for both medium and small businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps growing and, more importantly, their expansion is dictated by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their clients even more fulfilled, they also supply reports which monitor the quality of your customer service.
Concerning the design, The entire website looks really nice and that I can even say that UX doesn’t lack in that department. There’s one thing which confused me when I had been on the primary website, I clicked on the chat window three days, before I understood that I want to click just on”Chat with us. We are online!” prompt. That could have been done smoother. The great news is that if I wanted something, there was always someone on discussion!
The conclusion of JivoChat
JivoChat is a good Looking alternative that does its job. For businesses who are searching for a basic live chat solution, it truly does come for a fair price.
But don’t take (just ) my Word for this! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market for a larger solution or maybe it’ll be just perfect For you? I believe that they’re Excellent in what they offer, and I believe They’ll be scaling and supplying different programs with a larger selection of features To satisfy their future customers. Facebook Login Online Chat