Introduction For Sale Sites Like Ebay
Let’s Begin with JivoChat’s home page. As a big fan of green and all that’s connected to character, a foliage over their logo and green background instantly made me feel calm. Well playedJivoChat! For Sale Sites Like Ebay
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It is a free tool to help You track and speak with customers visiting your Website, Facebook, Telegram, and Viber — most of that in actual time. To start a journey with this live chat tool, all I have to do is to click on the sign button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I presume this is what prospective customers like best: reductions!
What I liked about the Signing up process is I could see how many steps are nonetheless left. Here’s a quick preview of the previous measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it’s very neat. There’s the Inbox section, accessible from the app’s sidebar — there territory all the incoming requests from your customers. Then, we have a section Chats, where you are able to view your current conversations. It looks like this:
When chatting with your Customers you can quickly check their information this handy little feature is put on the correct and it’s useful when targeting your customers’ needs. What’s more, below we’ve website visitors department, informing us about each the people on our site.
Speaking of traffic Your website — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a vast range of options for pop up invitations.
I like the snippet option Included in the application. It permits you to find out exactly what a user authors to you until he or she sends it. It makes responding to your customers’ queries much faster.
Additionally, when a Visitors write a message, a broker get the little pop up on the perfect underside, asking if they want to chat, quick reply or dismiss (which, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is permanently free and it comprises up to 5 agents. It provides customizable chat in 20 languages, different apps (including desktop and mobile) and 24”7customer support.
Another strategy is a Professional Version: for $10/agent per month if billed annually. It gives much more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I guess, the one thing that is missing is that it’s not very scalable. You’ve only two plans: one is quite basic and another one might be insufficient if you’re working with partnerships businesses. However, as always, it all depends on what you require. For Sale Sites Like Ebay
A nice addition that they Offer is what they call a Callback feature. What it really does is that people could leave you their amount and you’ll be able to call them back at your first convenience. On their site they’re saying:”Chat is suitable for delicately accompanying clients on the website, and immediate callbacks are ideal for actively completing trades”
Additionally, it works when nobody Is available online chat. You may easily get back in contact with your potential leads later.
JivoChats is incorporated Using Facebook Messenger, so the customer can get your responds right to their Facebook. In regards to you as an agent, Jivo will not force you to change between the programs to reply. All messages out of social networks look right in the JivoChat desktop and/or cellular program.
Another of their Additions is your Mobile SDK, which lets you add live chat support to your Android and iOS native apps. If your clients are spending a lot of time browsing through your shop on cellular, they will surely find it rather convenient.
If that is not enough, They are throwing an API for developers, that’s the entire documentation programmers can utilize if they would like to integrate JivoChat with their own program or CRM solution.
JivoChat do not have a great deal Of integrations however but they’ve been on the industry only for 4 years — and this thing takes time and resources.
They offer basic Integrations for both medium and small companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Incorporated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps evolving and, more importantly, their expansion is ordered by their clients’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their clients even more satisfied, they also supply reports that monitor the level of your customer service.
In terms of the Plan, The whole site looks very nice and that I can also say that UX doesn’t lack in that department. There’s one thing that confused me though: when I was on the main website, I clicked on the conversation window three times, before I realized I need to click just on”Chat with us. We are online!” prompt. That could have been done smoother. The great news is that whenever I needed something, there was always somebody on chat!
The wrap-up of JivoChat
JivoChat is a great Looking alternative that does its own job. For companies who’re searching for a standard live chat option, it truly does come for a fair price.
But do not take (only) my Word for it! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or maybe it’ll be just perfect For you? I believe that they’re really good in what they offer, and I think They will be scaling and supplying different plans with a wider selection of attributes To meet their future clients. For Sale Sites Like Ebay