Summary Free Chat Download For Mobile
Let’s Begin with JivoChat’s home page. As a big fan of green and that’s linked to nature, a foliage over their logo and green backdrop immediately made me feel calm. Well playedJivoChat! Free Chat Download For Mobile
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It is a free tool to help You monitor and speak with customers visiting your site, Facebook, Telegram, and Viber — most of that in real time. To begin a journey on this live chat instrument, all I must do is to click on the sign up free button.
I had been asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what prospective customers like best: reductions!
What I enjoyed about the Signing up procedure is I could see how many steps are nonetheless left. Following is a quick preview of the last step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it’s quite neat. There is the Inbox section, available in the program’s sidebar — there land each the incoming requests from your clients. Then, we’ve got a section Chats, where you can see your existing discussions. It looks like this:
When chatting with your Customers you can quickly check their information this handy little feature is put on the right and it’s invaluable when targeting your customers’ needs. What’s more, below we’ve website visitors department, telling us about each the people on our site.
Speaking of visitors on Your site — the”invitation to talk” feature is available only in the Professional Version. It supplies you with a vast range of options for pop up invitations.
I like the snippet alternative Included in the application. It allows you to see what a user authors to you until he or she sends it. It makes responding to your clients’ queries much quicker.
Additionally, when a Visitors write a message, a broker get the small pop up on the right underside, asking if they want to chat, quick answer or ignore (which, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is permanently free and it comprises up to 5 agents. It provides customizable conversation in 20 languages, different programs (including mobile and desktop ) and 24”7client support.
The other plan is a Professional Version: for $10/agent per month if billed annually. It gives more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the only thing that is missing is that it is not very scalable. You’ve only two strategies: one is quite basic and another one might be insufficient if you’re working with enterprises businesses. However, as always, it all depends on your needs. Free Chat Download For Mobile
A Wonderful addition that they Offer is what they call a Callback attribute. What it does is that people can leave you their number and you’ll be able to call them back at your earliest convenience. On their website they are saying:”Chat is convenient for delicately accompanying customers on the site, and instant callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available on discussion. You may easily get back in touch with your potential leads afterwards.
JivoChats is incorporated With Facebook Messenger, so the client can get your responds right for their Facebook. In regards to you as an agent, Jivo will not force you to change between the apps to reply. All messages out of social networks appear directly in the JivoChat desktop and/or mobile program.
Another of their Additions is the Mobile SDK, which lets you add live chat support to your Android and iOS native apps. If your clients are spending a lot of time searching through your store on cellular, they will definitely find it very convenient.
If that’s not sufficient, They’re throwing an API for developers, which is the whole documentation programmers can utilize if they would like to integrate JivoChat with their own program or CRM solution.
JivoChat don’t have a great deal Of integrations however but they have been on the market just for 4 years — and this matter takes resources and time.
They provide basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps growing and, what’s more, their growth is dictated by their clients’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their customers even more fulfilled, they also offer reports which track the level of your customer services.
Concerning the design, The entire site looks really nice and that I may also say that UX doesn’t lack in that department. There’s one thing which confused me though: when I had been on the primary site I clicked on the conversation window three times, before I realized that I want to click just on”Chat with us. We are online!” prompt. That could have been done simpler. The excellent news is that whenever I wanted something, there was always someone online chat!
The verdict of JivoChat
JivoChat is a great Looking alternative that does its job. For companies who are looking for a basic live chat solution, it truly does come for a fair price.
But don’t take (just ) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or perhaps it is going to be just perfect For you? I believe that they’re really good in what they provide, and I think They’ll be scaling and providing different programs with a wider selection of features To meet their future customers. Free Chat Download For Mobile