Overview Free Chat No Pay
Let’s Begin with JivoChat’s home page. As a big fan of green and that’s connected to character, a foliage over their emblem and green background immediately made me feel calm. Well playedJivoChat! Free Chat No Pay
Their main slogan is: “Turn your website visitors into paying customers with JivoChat.”
It is a free tool to help You track and talk to clients visiting your Website, Facebook, Telegram, and Viber — most that in real time. To begin a journey with this live chat instrument, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what potential clients like best: discounts!
What I liked about the Signing up process is that I could see just how many measures are still left. Following is a quick preview of the previous step, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it’s very neat. There’s the Inbox section, available from the program’s sidebar — there land each the incoming requests from the clients. Then, we’ve got a segment invisibly, where you can view your current discussions. It looks like this:
When chatting with your Clients you can immediately check their information this convenient little feature is put on the correct and it is useful when targeting your customers’ needs. What’s more, below we have website visitors section, telling us about each the people on our site.
Speaking of traffic Your website — the”invitation to talk” feature is available only in the Professional Version. It offers you a vast range of options for pop up invitations.
I like the snippet alternative Included in the program. It allows you to see what a user writers to you until he or she sends it. It makes responding to your customers’ queries much quicker.
Additionally, when a Visitors compose a message, an agent get the little pop up on the perfect underside, asking if they wish to chat, fast answer or dismiss (that, of course, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It is forever free and it comprises up to 5 agents. It provides customizable chat in 20 languages, various apps (including desktop and mobile) and 24”7client support.
Another plan is a Professional Version: for $10/agent a month if billed annually. It gives much more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the only thing that’s missing is that it is not very scalable. You have only two plans: one is quite basic and the other one might be insufficient if you are working with partnerships businesses. But, as always, it all depends on your needs. Free Chat No Pay
A nice addition that they Offer is that which they call a Callback attribute. What it really does is that people could leave you their amount and you’ll be able to call them back at your first convenience. On their site they are stating:”Chat is convenient for accompanying customers on the website, and immediate callbacks are ideal for actively completing transactions.”
It also works when nobody Is available online chat. You may easily get back in contact with your possible leads afterwards.
JivoChats is incorporated Using Facebook Messenger, so the client can get your responds right for their Facebook. In regards to you as an agent, Jivo won’t make you switch between the programs to reply. All messages out of social networks appear right in the JivoChat desktop and/or mobile app.
Another of their Additions is your Mobile SDK, which allows you to add live chat support to your Android and iOS native apps. If your customers are spending a lot of time browsing through your shop on mobile, they will definitely find it rather convenient.
If that is not sufficient, They’re throwing an API for programmers, that’s the entire documentation programmers can utilize if they want to integrate JivoChat with their own app or CRM solution.
JivoChat do not have a lot Of integrations yet but they have been on the industry only for 4 decades — and this thing takes time and resources.
They provide basic Integrations for both medium and small companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps evolving and, what’s more, their expansion is ordered by their clients’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and also to keep their customers even more satisfied, they also offer reports which monitor the level of your customer service.
In terms of the Plan, The entire website looks really nice and that I can even say that UX doesn’t lack in that department. There’s one thing which confused me when I was on the primary website, I clicked on the chat window three times, until I understood I need to click just on”Chat with us. We’re online!” prompt. That could have been done smoother. The excellent news is that if I wanted something, there was always someone on chat!
The wrap-up of JivoChat
JivoChat is a great Looking solution that does its job. For businesses who’re looking for a standard live chat option, it truly does come for a fair price.
But don’t take (only) my Word for it! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a bigger solution or perhaps it’ll be just perfect For you? I think that they’re really good in what they provide, and I think They’ll be scaling and providing different programs with a larger range of features To satisfy their future customers. Free Chat No Pay