Overview Free Chat Software For Pc
Let Us start with JivoChat’s home page. As a big fan of green and all that’s connected to nature, a foliage over their logo and green backdrop instantly made me feel calm. Well playedJivoChat! Free Chat Software For Pc
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It is a free tool to help You track and talk to clients visiting your site, Facebook, Telegram, and Viber — all of that in real time. To begin a journey on this live chat tool, all I must do is to click on the sign button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what prospective customers like best: reductions!
What I enjoyed about the Signing up process is I could see how many steps are still left. Here’s a quick preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it’s quite neat. There is the Inbox section, accessible from the app’s sidebar — there territory all the incoming requests from your clients. Then, we’ve got a section Chats, where you are able to view your existing conversations. It looks like this:
When chatting with your Customers you can quickly check their information this handy little feature is put on the right and it is invaluable when targeting your clients’ needs. What’s more, below we’ve website visitors department, informing us about each of the people on our website.
Speaking of visitors Your site — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a vast selection of alternatives for pop up invitations.
I like the snippet option Included in the program. It permits you to see exactly what a user writers to you before he or she sends it. It makes responding to your clients’ queries much quicker.
Additionally, when a Visitors write a message, an agent get the small pop up on the perfect bottom, asking if they wish to chat, quick answer or ignore (which, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It is permanently free and it includes up to five agents. It offers customizable chat in 20 languages, various programs (including mobile and desktop ) and 24”7customer support.
Another strategy is a Professional Version: for $10/agent a month if billed annually. It gives more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I figure, the one thing that is missing is that it is not very scalable. You’ve only two strategies: one is quite basic and the other one might be insufficient if you are working with partnerships businesses. But, as always, it all depends on your needs. Free Chat Software For Pc
A nice addition that they Provide is that which they call a Callback attribute. What it really does is that visitors could leave you their number and you can call them back at your first convenience. On their website they’re stating:”Chat is convenient for delicately accompanying clients on the site, and instant callbacks are perfect for actively completing transactions.”
It also works when nobody Is available on chat. You may easily get back in touch with your potential leads later.
JivoChats is integrated Using Facebook Messenger, so the client can receive your responds right to their Facebook. When it comes to you as an agent, Jivo will not force you to switch between the apps to answer. All messages from social networks look directly in the JivoChat desktop or mobile app.
Another of the Additions is your Mobile SDK, which lets you add live chat service to your own Android and iOS native programs. If your customers are spending a lot of time searching through your shop on cellular, they will surely find it rather convenient.
If that’s not sufficient, They’re throwing an API for developers, that’s the entire documentation programmers can utilize if they would like to incorporate JivoChat with their own program or CRM solution.
JivoChat don’t have a great deal Of integrations however but they have been on the industry just for 4 years — and this matter takes time and resources.
They offer basic Integrations for both medium and small companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Integrated with Shopify, which is a fantastic news for all e-commerce companies. It merely proves JivoChat keeps evolving and, what’s more, their expansion is ordered by their customers’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and also to keep their customers even more fulfilled, they also supply reports which track the level of your customer service.
Concerning the Plan, The entire site looks very nice and I can also say that UX does not lack in that section. There’s 1 thing that confused me though: when I had been on the main website, I clicked on the conversation window three days, until I realized that I want to click exactly on”Chat with us. We are online!” prompt. That could have been done simpler. The excellent news is that if I wanted something, there was always someone online discussion!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its own job. For businesses who are searching for a basic live chat option, it truly does come for a fair price.
But do not take (just ) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or perhaps it’ll be just perfect For you? I think that they’re Excellent in what they provide, and I believe They’ll be scaling and supplying other plans with a larger selection of attributes To satisfy their future clients. Free Chat Software For Pc