Introduction Free Chat Tool For Website
Let Us start with JivoChat’s home page. As a major fan of green and that’s connected to character, a leaf above their logo and green background immediately made me feel calm. Well playedJivoChat! Free Chat Tool For Website
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It’s a free tool to help You monitor and talk to clients visiting your site, Facebook, Telegram, and Viber — most that in actual time. To start a journey with this live chat tool, all I have to do is to click on the sign button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I presume this is what potential customers like best: reductions!
What I liked about the Signing up process is I could see just how many measures are still left. Following is a fast preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I have to say that it’s very neat. There is the Inbox section, accessible from the program’s sidebar — there land each the incoming requests from the clients. Then, we have a segment invisibly, where you can view your current discussions. It looks like this:
When chatting with your Clients you can quickly check their data this handy little attribute is put on the correct and it is invaluable when targeting your clients’ needs. What is more, below we have website visitors department, telling us about all the people on our site.
Speaking of visitors on Your site — the”invitation to talk” attribute is available only in the Professional Version. It offers you a wide range of alternatives for pop up invitations.
I like the snippet option Included in the application. It permits you to see what a user authors to you before he or she sends it. It creates responding to your clients’ queries much quicker.
Additionally, when a Visitors write a message, an agent get the small pop up on the perfect bottom, asking if they wish to chat, fast answer or dismiss (which, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It’s forever free and it includes up to 5 agents. It offers customizable chat in 20 languages, various programs (including desktop and mobile) and 24”7client support.
Another strategy is a Professional Version: for $10/agent per month if billed annually. It offers much more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the only thing that’s missing is that it is not very scalable. You’ve only two plans: one is quite basic and another one might be insufficient if you are working with enterprises businesses. However, as always, it all depends on your needs. Free Chat Tool For Website
A Wonderful addition that they Provide is what they call a Callback feature. What it really does is that visitors could leave you their number and you’ll be able to call them back at your earliest convenience. On their website they are saying:”Chat is suitable for delicately accompanying clients on the site, and instant callbacks are ideal for actively completing trades”
It also works when nobody Is available on chat. You may easily get back in touch with your possible leads later.
JivoChats is incorporated With Facebook Messenger, which means the customer can receive your responds right for their Facebook. In regards to you as a broker, Jivo will not make you switch between the apps to reply. All messages from social networks look directly in the JivoChat desktop and/or mobile app.
Another of the Additions is your Mobile SDK, which allows you to add live chat support to your Android and iOS native apps. If your customers are spending a great deal of time searching through your store on cellular, they will surely find it very convenient.
In case that’s not enough, They’re throwing an API for developers, that’s the whole documentation programmers can use if they want to integrate JivoChat with their own app or CRM solution.
JivoChat don’t have a great deal Of integrations however but they’ve been on the market only for 4 decades — and this thing takes resources and time.
They offer basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a great news for all e-commerce businesses. It only proves JivoChat keeps growing and, what’s more, their expansion is dictated by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and to keep their clients even more fulfilled, they also offer reports that track the level of your customer service.
In terms of the Plan, The entire site looks really nice and that I may also say that UX doesn’t lack in that department. There’s 1 thing which confused me when I had been on the main websiteI clicked on the conversation window three times, before I understood that I need to click exactly on”Chat with us. We are online!” prompt. That might have been done smoother. The great news is that whenever I needed something, there was always someone online chat!
The verdict of JivoChat
JivoChat is a good Looking alternative that does its job. For businesses who’re searching for a standard live chat option, it actually does come for a fair price.
But don’t take (just ) my Word for it! Do a little research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or maybe it’ll be just perfect For you? I believe that they’re Excellent in what they provide, and I think They’ll be scaling and providing different plans using a wider selection of attributes To satisfy their future customers. Free Chat Tool For Website