Introduction Free Chat Widget For Website
Let Us start with JivoChat’s home page. As a major fan of green and that’s linked to character, a foliage over their logo and green backdrop instantly made me feel calm. Well played, JivoChat! Free Chat Widget For Website
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It’s a free tool to help You track and speak with clients visiting your site, Facebook, Telegram, and Viber — all that in real time. To begin a journey with this live chat tool, all I must do is to click on the sign button.
I was asked about my Email, password and a Promo code. I didn’t have some, but I presume this is what prospective customers like best: reductions!
What I enjoyed about the Signing up process is I could see just how many steps are still left. Here’s a quick preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it’s very neat. There’s the Inbox section, accessible from the program’s sidebar — there territory all of the incoming requests from your customers. Then, we have a segment invisibly, where you can view your current conversations. It looks like this:
When conversing with your Customers you can immediately check their data — this convenient little attribute is placed on the correct and it’s invaluable when targeting your customers’ needs. What’s more, below we’ve site visitors department, informing us about all of the folks on our website.
Speaking of traffic Your site — the”invitation to chat” attribute is available only in the Professional Version. It supplies you with a wide selection of options for pop up invitations.
I like the snippet alternative Included in the program. It permits you to find out what a user writers to you before he or she sends it. It makes responding to your clients’ queries much faster.
Also, when a Visitors write a message, a broker get the small pop up on the perfect bottom, asking if they wish to chat, fast reply or dismiss (that, naturally, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It is permanently free and it comprises up to five agents. It provides customizable conversation in 20 languages, various programs (including mobile and desktop ) and 24”7client service.
Another strategy is a Professional Version: for $10/agent per month if billed annually. It offers much more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the only thing that’s missing is that it is not very scalable. You’ve just two plans: one is very basic and another one might not be enough if you’re working with partnerships businesses. But, as always, it all depends on your needs. Free Chat Widget For Website
A nice addition that they Provide is that which they call a Callback attribute. What it really does is that people can leave you their number and you’ll be able to call them back at your first convenience. On their site they are saying:”Chat is convenient for delicately accompanying clients on the site, and immediate callbacks are ideal for actively completing trades”
Additionally, it works when nobody Is available on discussion. You can easily get back in touch with your possible leads later.
JivoChats is incorporated With Facebook Messenger, so the client can get your responds right to their Facebook. When it comes to you as a broker, Jivo won’t make you change between the apps to reply. All messages out of social networks look right in the JivoChat desktop or cellular app.
Another of their Additions is your Mobile SDK, which allows you to add live chat support to your own Android and iOS native programs. If your clients are spending a lot of time searching through your shop on cellular, they will definitely find it very convenient.
In case that is not enough, They are throwing an API for programmers, that’s the entire documentation programmers can use if they want to incorporate JivoChat with their own program or CRM solution.
JivoChat don’t have a lot Of integrations however but they’ve been on the market just for 4 years — and this matter takes resources and time.
They provide basic Integrations for both medium and small businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps evolving and, what’s more, their expansion is dictated by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their clients even more fulfilled, they also offer reports which monitor the quality of your customer service.
Concerning the design, The entire website looks really nice and that I may even say that UX does not lack in that section. There’s 1 thing that confused me when I was on the primary site , I clicked on the conversation window three days, until I understood that I want to click exactly on”Chat with us. We are online!” prompt. That could have been done smoother. The great news is that if I needed something, there was always someone online chat!
The verdict of JivoChat
JivoChat is a great Looking solution that does its own job. For companies who are looking for a basic live chat option, it truly does come for a reasonable price.
But don’t take (only) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or maybe it’ll be just perfect For you? I believe that they are Excellent in what they provide, and I think They’ll be scaling and supplying different plans using a larger selection of attributes To meet their future customers. Free Chat Widget For Website