Introduction Free Chatting Site Like Facebook
Let’s Begin with JivoChat’s home page. As a big fan of green and all that’s connected to character, a leaf above their logo and green background immediately made me feel calm. Well playedJivoChat! Free Chatting Site Like Facebook
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It is a free tool to help You monitor and talk to clients visiting your Website, Facebook, Telegram, and Viber — most of that in actual time. To start a journey on this live chat tool, all I must do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I assume this is what potential clients like best: reductions!
What I enjoyed about the Signing up procedure is I could see just how many measures are nonetheless left. Here’s a quick preview of the last step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it is quite neat. There is the Inbox section, accessible in the app’s sidebar — there territory all of the incoming requests from the clients. Then, we have a section Chats, where you can view your existing discussions. It looks like this:
When conversing with your Clients you can quickly check their information this convenient little feature is put on the correct and it’s useful when targeting your clients’ needs. What is more, below we have site visitors department, informing us about each the people on our site.
Speaking of traffic Your site — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a vast range of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It allows you to see what a user writers to you until he or she sends it. It makes responding to your customers’ queries much quicker.
Also, when a Visitors compose a message, an agent get the little pop up on the perfect underside, asking if they wish to chat, quick answer or ignore (which, naturally, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It’s permanently free and it includes up to five agents. It provides customizable chat in 20 languages, different programs (including desktop and mobile) and 24”7client service.
Another plan is a Professional Version: for $10/agent per month if billed yearly. It gives much more features. Take a look at the screenshot below:
JivoChat comes at a fair Cost. I guess, the one thing that is missing is that it’s not very scalable. You have just two strategies: one is very basic and another one might not be enough if you are working with enterprises businesses. However, as always, it all depends on your needs. Free Chatting Site Like Facebook
A nice addition that they Provide is what they call a Callback feature. What it does is that people can leave you their amount and you can call them back at your first convenience. On their site they’re stating:”Chat is suitable for delicately accompanying customers on the website, and instant callbacks are ideal for actively completing trades”
Additionally, it works when nobody Is available on discussion. You may easily get back in contact with your potential leads later.
JivoChats is incorporated Using Facebook Messenger, which means the customer can receive your responds right to their Facebook. When it comes to you as a broker, Jivo will not force you to switch between the apps to reply. All messages out of social networks look directly in the JivoChat desktop and/or cellular app.
Another of the Additions is the Mobile SDK, which lets you add live chat service to your own Android and iOS native programs. If your customers are spending a great deal of time searching through your store on cellular, they will definitely find it rather convenient.
In case that’s not sufficient, They are throwing an API for developers, that’s the entire documentation developers can utilize if they would like to incorporate JivoChat with their own app or CRM solution.
JivoChat do not have a lot Of integrations yet but they’ve been on the market only for 4 decades — and this thing takes time and resources.
They offer basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps growing and, what’s more, their expansion is ordered by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their customers even more satisfied, they also offer reports that monitor the quality of your customer service.
In terms of the Plan, The entire site looks very nice and I may also say that UX does not lack in that section. There’s 1 thing that confused me when I had been on the main website, I clicked on the chat window three days, before I understood that I want to click just on”Chat with us. We are online!” prompt. That might have been done simpler. The excellent news is that if I needed something, there was always somebody on chat!
The conclusion of JivoChat
JivoChat is a good Looking solution that does its job. For businesses who are searching for a standard live chat option, it actually will come for a fair price.
But don’t take (only) my Word for this! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a larger solution or maybe it’ll be just perfect For you? I think that they are really good in what they offer, and I think They will be scaling and providing other programs using a wider range of attributes To satisfy their future customers. Free Chatting Site Like Facebook