Overview Free Clothing Store Website Templates
Let’s Begin with JivoChat’s home page. As a major fan of green and all that’s connected to nature, a leaf above their logo and green backdrop immediately made me feel calm. Well playedJivoChat! Free Clothing Store Website Templates
Their main slogan is: “Turn your site visitors into paying clients with JivoChat.”
It is a free tool to help You track and talk to customers visiting your site, Facebook, Telegram, and Viber — all that in actual time. To start a journey with this live chat tool, all I have to do is to click on the sign button.
I was asked about my Email, password and also a Promo code. I didn’t have some, but I presume this is what potential customers like best: reductions!
What I enjoyed about the Signing up process is I could see just how many measures are still left. Here’s a fast preview of the previous measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it’s quite neat. There’s the Inbox part, accessible in the app’s sidebar — there land each of the incoming requests from your clients. Then, we’ve got a segment invisibly, where you can view your existing discussions. It looks like this:
When chatting with your Customers you can quickly check their information — this convenient little attribute is placed on the right and it’s invaluable when targeting your clients’ needs. What’s more, below we’ve website visitors section, informing us about all the folks on our site.
Speaking of visitors Your website — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a vast range of options for pop up invitations.
I like the snippet alternative Included in the application. It allows you to see exactly what a user authors to you before he or she sends it. It creates responding to your clients’ queries much faster.
Additionally, when a Visitors write a message, an agent get the small pop up on the perfect bottom, asking if they want to chat, fast answer or dismiss (that, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is permanently free and it includes up to five agents. It offers customizable conversation in 20 languages, various apps (including mobile and desktop ) and 24”7client support.
The other plan is a Professional Version: for $10/agent per month if billed yearly. It offers much more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I guess, the one thing that is missing is that it is not very scalable. You’ve just two plans: one is quite basic and the other one might be insufficient if you’re working with partnerships businesses. But, as always, it all depends on what you require. Free Clothing Store Website Templates
A Wonderful addition that they Provide is that which they call a Callback attribute. What it does is that visitors could leave you their amount and you can call them back at your first convenience. On their website they are stating:”Chat is convenient for accompanying clients on the site, and immediate callbacks are perfect for actively completing transactions.”
It also works when nobody Is available on discussion. You may easily get back in touch with your potential leads later.
JivoChats is incorporated Using Facebook Messenger, which means the client can receive your responds right for their Facebook. When it comes to you as an agent, Jivo will not force you to change between the apps to answer. All messages from social networks appear right in the JivoChat desktop and/or cellular app.
Another of the Additions is your Mobile SDK, which lets you add live chat support to your own Android and iOS native programs. If your customers are spending a great deal of time searching through your shop on cellular, they will definitely find it very convenient.
In case that’s not sufficient, They’re throwing an API for developers, which is the entire documentation programmers can use if they would like to incorporate JivoChat with their own app or CRM solution.
JivoChat don’t have a lot Of integrations yet but they’ve been on the industry just for 4 decades — and this thing takes resources and time.
They offer basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Integrated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps growing and, what’s more, their growth is dictated by their customers’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their clients even more fulfilled, they also supply reports that track the quality of your customer service.
Concerning the design, The entire site looks really nice and I may even say that UX doesn’t lack in that department. There is 1 thing which confused me when I had been on the main site , I clicked on the conversation window three times, until I realized that I need to click just on”Chat with us. We’re online!” prompt. That might have been done simpler. The great news is that whenever I needed something, there was always someone online chat!
The conclusion of JivoChat
JivoChat is a good Looking alternative that does its job. For businesses who are searching for a standard live chat solution, it truly does come for a fair price.
But do not take (only) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a bigger solution or maybe it is going to be just perfect For you? I believe that they are Excellent in what they offer, and I believe They will be scaling and providing different programs with a larger range of attributes To meet their future customers. Free Clothing Store Website Templates