Overview Free Download Facebook Chat Application For Mobile Phone
Let Us start with JivoChat’s home page. As a big fan of green and all that’s linked to character, a leaf above their logo and green backdrop immediately made me feel calm. Well playedJivoChat! Free Download Facebook Chat Application For Mobile Phone
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It is a free tool to help You track and talk to clients visiting your Website, Facebook, Telegram, and Viber — all of that in actual time. To begin a journey with this live chat tool, all I must do is to click on the sign button.
I had been asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what potential clients like best: discounts!
What I enjoyed about the Signing up procedure is I could see just how many steps are still left. Here’s a quick preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it’s quite neat. There is the Inbox part, accessible in the program’s sidebar — there territory each of the incoming requests from the clients. Then, we’ve got a segment invisibly, where you are able to see your current conversations. It looks like this:
When chatting with your Clients you can immediately check their information this convenient little attribute is put on the right and it’s invaluable when targeting your clients’ needs. What is more, below we have site visitors section, informing us about all the people on our site.
Speaking of traffic Your website — the”invitation to chat” feature is available only in the Professional Version. It offers you a wide selection of alternatives for pop up invitations.
I like the snippet option Included in the application. It allows you to find out what a user writers to you until he or she sends it. It makes responding to your clients’ queries much faster.
Additionally, when a Visitors compose a message, a broker get the small pop up on the perfect underside, asking if they wish to chat, quick reply or dismiss (which, of course, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is forever free and it includes up to five agents. It provides customizable chat in 20 languages, various programs (including mobile and desktop ) and 24”7customer service.
Another plan is a Professional Version: for $10/agent per month if billed yearly. It gives much more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the one thing that’s missing is that it is not very scalable. You have just two strategies: one is quite basic and the other one might not be enough if you are working with partnerships businesses. But, as always, it all depends on what you require. Free Download Facebook Chat Application For Mobile Phone
A nice addition that they Offer is that which they call a Callback attribute. What it really does is that visitors could leave you their amount and you’ll be able to call them back at your earliest convenience. On their website they are stating:”Chat is convenient for delicately accompanying clients on the website, and instant callbacks are ideal for actively completing trades”
Additionally, it works when nobody Is available online discussion. You may easily get back in contact with your possible leads afterwards.
JivoChats is incorporated With Facebook Messenger, so the client can receive your responds right for their Facebook. When it comes to you as an agent, Jivo won’t make you change between the programs to reply. All messages out of social networks appear right in the JivoChat desktop and/or cellular app.
Another of their Additions is the Mobile SDK, which allows you to add live chat service to your Android and iOS native programs. If your clients are spending a great deal of time searching through your shop on cellular, they will surely find it rather convenient.
If that is not sufficient, They’re throwing an API for programmers, which is the entire documentation programmers can use if they want to incorporate JivoChat using their own program or CRM solution.
JivoChat do not have a great deal Of integrations however but they have been on the market just for 4 decades — and this thing takes resources and time.
They provide basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Integrated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps growing and, what’s more, their growth is dictated by their clients’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their customers even more satisfied, they also supply reports that monitor the quality of your customer service.
Concerning the design, The entire site looks very nice and that I may also say that UX does not lack in that department. There’s one thing which confused me though: when I had been on the main site , I clicked on the chat window three times, until I understood I want to click exactly on”Chat with us. We’re online!” prompt. That could have been done smoother. The excellent news is that whenever I wanted something, there was always somebody online chat!
The verdict of JivoChat
JivoChat is a good Looking solution that does its own job. For businesses who’re searching for a standard live chat option, it actually will come for a reasonable price.
But don’t take (only) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or perhaps it is going to be just perfect For you? I think that they are Excellent in what they provide, and I believe They’ll be scaling and providing other plans with a larger range of features To satisfy their future customers. Free Download Facebook Chat Application For Mobile Phone