Summary Free Ecommerce Jewelry Website Templates
Let’s Begin with JivoChat’s home page. As a big fan of green and all that’s linked to character, a leaf above their logo and green background immediately made me feel calm. Well played, JivoChat! Free Ecommerce Jewelry Website Templates
Their main slogan is: “Turn your website visitors into paying clients with JivoChat.”
It is a free tool to help You monitor and speak with customers visiting your Website, Facebook, Telegram, and Viber — all of that in real time. To begin a journey on this live chat tool, all I have to do is to click on the sign button.
I was asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what potential clients like best: reductions!
What I enjoyed about the Signing up process is that I could see how many steps are still left. Following is a quick preview of the last step, installing your JivoChat code.
After I signed up, I Installed the desktop program and I have to say that it’s quite neat. There is the Inbox part, accessible from the program’s sidebar — there land each of the incoming requests from the clients. Then, we have a section Chats, where you are able to see your existing discussions. It looks like this:
When chatting with your Customers you can immediately check their data this convenient little feature is placed on the right and it’s invaluable when targeting your customers’ needs. What is more, below we’ve site visitors section, telling us about each of the folks on our website.
Speaking of traffic Your site — the”invitation to chat” feature is available only in the Professional Version. It supplies you with a vast range of alternatives for pop up invitations.
I like the snippet option Included in the application. It allows you to see exactly what a user writers to you before he or she sends it. It creates responding to your customers’ queries much quicker.
Also, when a Visitors compose a message, an agent get the little pop up on the perfect bottom, asking if they want to chat, fast reply or dismiss (that, of course, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is forever free and it comprises up to five agents. It provides customizable conversation in 20 languages, various apps (including mobile and desktop ) and 24”7customer service.
The other plan is a Professional Version: for $10/agent per month if billed annually. It offers much more features. Have a look at the screenshot below:
JivoChat comes in a fair Cost. I guess, the one thing that is missing is that it is not very scalable. You’ve only two strategies: one is very basic and another one might be insufficient if you’re working with enterprises businesses. However, as always, it all depends on your needs. Free Ecommerce Jewelry Website Templates
A nice addition that they Offer is that which they call a Callback attribute. What it does is that people can leave you their amount and you can call them back at your first convenience. On their site they are stating:”Chat is suitable for delicately accompanying customers on the website, and instant callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available online chat. You may easily get back in touch with your potential leads afterwards.
JivoChats is incorporated Using Facebook Messenger, which means the customer can get your responds right for their Facebook. When it comes to you as an agent, Jivo won’t make you change between the apps to reply. All messages from social networks look right in the JivoChat desktop or cellular app.
Another of the Additions is the Mobile SDK, which lets you add live chat service to your Android and iOS native apps. If your clients are spending a great deal of time searching through your shop on mobile, they will surely find it very convenient.
In case that is not enough, They’re throwing an API for programmers, that’s the entire documentation developers can use if they want to integrate JivoChat with their own app or CRM solution.
JivoChat don’t have a lot Of integrations yet but they’ve been on the industry only for 4 decades — and this matter takes time and resources.
They provide basic Integrations for both small and medium companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a fantastic news for all e-commerce companies. It only proves JivoChat keeps growing and, more importantly, their expansion is ordered by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their customers even more fulfilled, they also offer reports which track the quality of your customer services.
Concerning the design, The whole site looks very nice and I may even say that UX does not lack in that department. There is one thing which confused me though: when I was on the main website, I clicked on the chat window three times, until I understood that I want to click just on”Chat with us. We are online!” prompt. That might have been done smoother. The excellent news is that whenever I wanted something, there was always somebody on discussion!
The verdict of JivoChat
JivoChat is a good Looking solution that does its job. For companies who are searching for a standard live chat solution, it actually will come for a fair price.
But do not take (only) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or maybe it’ll be just perfect For you? I believe that they are really good in what they provide, and I think They will be scaling and providing different programs using a larger selection of features To meet their future clients. Free Ecommerce Jewelry Website Templates