Summary Free Ecommerce Web Templates
Let’s start with JivoChat’s home page. As a major fan of green and that’s connected to character, a leaf above their emblem and green background instantly made me feel calm. Well played, JivoChat! Free Ecommerce Web Templates
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It is a free tool to help You monitor and speak with customers visiting your site, Facebook, Telegram, and Viber — most that in actual time. To begin a journey with this live chat instrument, all I have to do is to click on the sign button.
I was asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what prospective customers like best: reductions!
What I enjoyed about the Signing up procedure is I could see just how many steps are still left. Following is a fast preview of the previous measure, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it’s quite neat. There is the Inbox section, available from the program’s sidebar — there land all of the incoming requests from your clients. Then, we have a segment invisibly, where you can view your current conversations. It looks like this:
When chatting with your Clients you can quickly check their information — this convenient little attribute is placed on the right and it’s invaluable when targeting your clients’ needs. What’s more, below we have website visitors section, telling us about each of the people on our site.
Speaking of visitors on Your website — the”invitation to chat” attribute is available only in the Professional Version. It offers you a wide range of options for pop up invitations.
I like the snippet option Included in the program. It permits you to find out what a user authors to you before he or she sends it. It creates responding to your clients’ queries much quicker.
Also, when a Visitors compose a message, an agent get the little pop up on the right bottom, asking if they want to chat, fast answer or dismiss (that, of course, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It’s forever free and it comprises up to five agents. It offers customizable conversation in 20 languages, various apps (including desktop and mobile) and 24”7customer service.
Another plan is a Professional Version: for $10/agent a month if billed yearly. It offers more features. Take a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the one thing that is missing is that it’s not very scalable. You’ve just two plans: one is very basic and the other one might be insufficient if you are working with enterprises businesses. But, as always, it all depends on what you require. Free Ecommerce Web Templates
A nice addition that they Offer is that which they call a Callback attribute. What it does is that visitors could leave you their amount and you’ll be able to call them back at your earliest convenience. On their site they are stating:”Chat is suitable for accompanying customers on the website, and immediate callbacks are ideal for actively completing trades”
Additionally, it works when nobody Is available online discussion. You can easily get back in contact with your potential leads later.
JivoChats is integrated With Facebook Messenger, so the client can receive your responds right for their Facebook. When it comes to you as an agent, Jivo won’t force you to change between the apps to reply. All messages out of social networks appear right in the JivoChat desktop and/or cellular program.
Another of their Additions is the Mobile SDK, which allows you to add live chat support to your Android and iOS native apps. If your customers are spending a lot of time searching through your shop on mobile, they will surely find it very convenient.
In case that is not enough, They’re throwing an API for programmers, which is the whole documentation developers can utilize if they would like to integrate JivoChat using their own app or CRM solution.
JivoChat do not have a lot Of integrations yet but they’ve been on the industry only for 4 decades — and this thing takes resources and time.
They offer basic Integrations for both medium and small companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps evolving and, what’s more, their growth is ordered by their customers’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their clients even more satisfied, they also supply reports which monitor the level of your customer services.
Concerning the Plan, The whole website looks really nice and that I may even say that UX doesn’t lack in that department. There is one thing that confused me though: when I was on the main websiteI clicked on the conversation window three days, before I realized that I want to click exactly on”Chat with us. We are online!” prompt. That might have been done smoother. The excellent news is that whenever I wanted something, there was always somebody online discussion!
The conclusion of JivoChat
JivoChat is a good Looking alternative that does its job. For businesses who’re searching for a basic live chat solution, it truly will come for a fair price.
But do not take (only) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a bigger solution or perhaps it’ll be just perfect For you? I think that they are really good in what they offer, and I think They’ll be scaling and providing different programs using a wider range of features To meet their future customers. Free Ecommerce Web Templates