Summary Free Live Chat Api
Let’s Begin with JivoChat’s home page. As a major fan of green and all that’s linked to nature, a leaf above their logo and green background immediately made me feel calm. Well playedJivoChat! Free Live Chat Api
Their main slogan is: “Turn your website visitors into paying customers with JivoChat.”
It is a free tool to help You monitor and speak with clients visiting your Website, Facebook, Telegram, and Viber — all that in actual time. To start a journey with this live chat tool, all I must do is to click on the sign up free button.
I had been asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what prospective customers like best: discounts!
What I liked about the Signing up process is I could see just how many measures are nonetheless left. Following is a quick preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it’s very neat. There is the Inbox section, available from the program’s sidebar — there territory each of the incoming requests from the customers. Then, we have a segment invisibly, where you can view your current discussions. It looks like this:
When conversing with your Customers you can quickly check their data this convenient little attribute is placed on the correct and it is invaluable when targeting your clients’ needs. What is more, below we’ve site visitors department, telling us about all the folks on our site.
Speaking of traffic on Your website — the”invitation to talk” attribute is available only in the Professional Version. It offers you a wide selection of options for pop up invitations.
I like the snippet option Included in the program. It permits you to find out exactly what a user authors to you before he or she sends it. It creates responding to your customers’ queries much quicker.
Also, when a Visitors write a message, an agent get the small pop up on the perfect underside, asking if they wish to chat, quick answer or dismiss (that, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It is permanently free and it includes up to 5 agents. It offers customizable chat in 20 languages, various apps (including desktop and mobile) and 24”7client support.
The other strategy is a Professional Version: for $10/agent a month if billed yearly. It offers more features. Take a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the only thing that’s missing is that it’s not very scalable. You have just two strategies: one is very basic and the other one might be insufficient if you are working with partnerships businesses. But, as always, it all depends on what you require. Free Live Chat Api
A nice addition that they Provide is what they call a Callback attribute. What it does is that visitors can leave you their number and you can call them back at your earliest convenience. On their site they are stating:”Chat is suitable for delicately accompanying customers on the site, and instant callbacks are perfect for actively completing trades”
Additionally, it works when nobody Is available online discussion. You may easily get back in contact with your potential leads afterwards.
JivoChats is incorporated Using Facebook Messenger, so the customer can get your responds right to their Facebook. In regards to you as a broker, Jivo won’t make you switch between the apps to answer. All messages out of social networks appear right in the JivoChat desktop or cellular app.
Another of the Additions is the Mobile SDK, which allows you to add live chat service to your own Android and iOS native apps. If your clients are spending a great deal of time searching through your store on cellular, they will definitely find it rather convenient.
In case that’s not sufficient, They are throwing an API for developers, which is the entire documentation developers can utilize if they want to integrate JivoChat using their own program or CRM solution.
JivoChat don’t have a great deal Of integrations however but they have been on the industry only for 4 decades — and this matter takes resources and time.
They offer basic Integrations for both medium and small businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a fantastic news for all e-commerce companies. It merely proves JivoChat keeps growing and, what’s more, their growth is dictated by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their customers even more satisfied, they also supply reports that track the quality of your customer services.
In terms of the Plan, The whole website looks really nice and I can even say that UX doesn’t lack in that section. There is one thing which confused me when I was on the main website, I clicked on the conversation window three times, before I realized that I want to click exactly on”Chat with us. We’re online!” prompt. That might have been done smoother. The great news is that whenever I needed something, there was always someone online discussion!
The wrap-up of JivoChat
JivoChat is a good Looking solution that does its job. For businesses who are searching for a standard live chat option, it actually does come for a fair price.
But don’t take (only) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or maybe it is going to be just perfect For you? I think that they’re really good in what they offer, and I believe They’ll be scaling and providing different programs using a larger selection of attributes To meet their future customers. Free Live Chat Api