Introduction Free Live Chat For Website
Let Us start with JivoChat’s home page. As a big fan of green and all that’s connected to nature, a leaf above their emblem and green backdrop immediately made me feel calm. Well playedJivoChat! Free Live Chat For Website
Their main slogan is: “Turn your site visitors into paying clients with JivoChat.”
It’s a free tool to help You track and speak with clients visiting your site, Facebook, Telegram, and Viber — most that in real time. To begin a journey on this live chat tool, all I must do is to click on the sign button.
I was asked about my Email, password and a Promo code. I didn’t have some, but I assume this is what prospective customers like best: reductions!
What I liked about the Signing up process is I could see how many steps are still left. Here’s a quick preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it is very neat. There’s the Inbox part, accessible in the app’s sidebar — there territory each the incoming requests from the customers. Then, we’ve got a section Chats, where you are able to view your current discussions. It looks like this:
When conversing with your Clients you can quickly check their information — this convenient little attribute is put on the correct and it’s invaluable when targeting your customers’ needs. What’s more, below we have site visitors section, telling us about each of the people on our site.
Speaking of visitors Your site — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a vast range of options for pop up invitations.
I like the snippet option Included in the application. It permits you to see exactly what a user authors to you before he or she sends it. It makes responding to your clients’ queries much quicker.
Also, when a Visitors compose a message, an agent get the small pop up on the right bottom, asking if they want to chat, fast reply or dismiss (which, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is forever free and it comprises up to five agents. It provides customizable conversation in 20 languages, different programs (including mobile and desktop ) and 24”7customer service.
Another plan is a Professional Version: for $10/agent per month if billed yearly. It gives more features. Take a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the only thing that is missing is that it’s not very scalable. You have just two strategies: one is very basic and the other one may be insufficient if you’re working with enterprises businesses. However, as always, it all depends on what you require. Free Live Chat For Website
A nice addition that they Provide is what they call a Callback attribute. What it really does is that visitors could leave you their number and you’ll be able to call them back at your first convenience. On their website they are saying:”Chat is suitable for delicately accompanying clients on the site, and immediate callbacks are ideal for actively completing trades”
It also works when nobody Is available on discussion. You can easily get back in touch with your possible leads later.
JivoChats is integrated Using Facebook Messenger, which means the client can get your responds right for their Facebook. In regards to you as a broker, Jivo won’t make you switch between the programs to answer. All messages out of social networks appear directly in the JivoChat desktop or mobile program.
Another of the Additions is your Mobile SDK, which lets you add live chat service to your own Android and iOS native apps. If your clients are spending a lot of time browsing through your shop on mobile, they will surely find it rather convenient.
If that’s not enough, They’re throwing an API for programmers, which is the whole documentation programmers can utilize if they would like to incorporate JivoChat using their own app or CRM solution.
JivoChat don’t have a great deal Of integrations yet but they’ve been on the industry only for 4 years — and this thing takes resources and time.
They offer basic Integrations for both medium and small businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It merely proves JivoChat keeps evolving and, what’s more, their growth is ordered by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their clients even more satisfied, they also offer reports which track the level of your customer services.
In terms of the design, The whole website looks really nice and that I may also say that UX does not lack in that department. There’s one thing which confused me when I was on the primary site , I clicked on the chat window three days, until I understood that I need to click just on”Chat with us. We’re online!” prompt. That might have been done simpler. The great news is that if I wanted something, there was always somebody online chat!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its own job. For companies who are looking for a standard live chat solution, it actually does come for a reasonable price.
But don’t take (only) my Word for this! Do a little research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or perhaps it’ll be just perfect For you? I believe that they are Excellent in what they provide, and I believe They’ll be scaling and supplying different plans using a wider selection of features To meet their future clients. Free Live Chat For Website