Summary Free Live Chat No Sign Up
Let’s Begin with JivoChat’s home page. As a big fan of green and all that’s connected to nature, a foliage over their emblem and green background immediately made me feel calm. Well playedJivoChat! Free Live Chat No Sign Up
Their main slogan is: “Turn your website visitors into paying customers with JivoChat.”
It is a free tool to help You track and talk to customers visiting your Website, Facebook, Telegram, and Viber — all that in real time. To begin a journey with this live chat tool, all I have to do is to click on the sign button.
I had been asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what prospective clients like best: reductions!
What I enjoyed about the Signing up procedure is that I could see how many steps are still left. Here’s a quick preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I have to say that it is very neat. There is the Inbox section, available from the program’s sidebar — there land all of the incoming requests from the clients. Then, we’ve got a segment invisibly, where you can see your current discussions. It looks like this:
When conversing with your Customers you can quickly check their information — this handy little feature is put on the correct and it is invaluable when targeting your customers’ needs. What’s more, below we have website visitors section, telling us about each the people on our website.
Speaking of traffic on Your site — the”invitation to chat” feature is available only in the Professional Version. It offers you a vast selection of options for pop up invitations.
I like the snippet alternative Included in the application. It permits you to see what a user authors to you before he or she sends it. It creates responding to your customers’ queries much faster.
Additionally, when a Visitors compose a message, an agent get the little pop up on the right underside, asking if they wish to chat, quick answer or dismiss (which, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It is forever free and it comprises up to 5 agents. It offers customizable conversation in 20 languages, various programs (including mobile and desktop ) and 24”7client service.
The other strategy is a Professional Version: for $10/agent a month if billed annually. It offers more features. Take a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the only thing that is missing is that it is not very scalable. You’ve just two strategies: one is quite basic and another one might be insufficient if you are working with enterprises businesses. However, as always, it all depends on what you require. Free Live Chat No Sign Up
A nice addition that they Offer is that which they call a Callback attribute. What it really does is that people can leave you their number and you can call them back at your earliest convenience. On their website they’re saying:”Chat is suitable for delicately accompanying clients on the site, and instant callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available online chat. You may easily get back in contact with your potential leads later.
JivoChats is integrated With Facebook Messenger, which means the customer can get your responds right to their Facebook. When it comes to you as a broker, Jivo will not force you to switch between the apps to reply. All messages out of social networks appear directly in the JivoChat desktop or cellular app.
Another of their Additions is your Mobile SDK, which allows you to add live chat support to your own Android and iOS native apps. If your clients are spending a lot of time searching through your shop on mobile, they will definitely find it very convenient.
If that is not sufficient, They’re throwing an API for programmers, which is the entire documentation programmers can utilize if they want to incorporate JivoChat with their own app or CRM solution.
JivoChat do not have a great deal Of integrations however but they have been on the industry only for 4 years — and this matter takes time and resources.
They offer basic Integrations for both medium and small businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a great news for all e-commerce companies. It only proves JivoChat keeps evolving and, what’s more, their expansion is ordered by their clients’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their clients even more fulfilled, they also supply reports that monitor the quality of your customer service.
In terms of the Plan, The entire site looks really nice and I may even say that UX does not lack in that department. There is one thing that confused me though: when I had been on the main site I clicked on the conversation window three times, before I realized that I need to click exactly on”Chat with us. We’re online!” prompt. That could have been done simpler. The great news is that whenever I wanted something, there was always someone online discussion!
The verdict of JivoChat
JivoChat is a good Looking alternative that does its own job. For companies who’re looking for a basic live chat option, it actually will come for a fair price.
But don’t take (just ) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or perhaps it is going to be just perfect For you? I think that they’re Excellent in what they offer, and I believe They’ll be scaling and supplying different plans using a larger selection of attributes To satisfy their future customers. Free Live Chat No Sign Up