Overview Free Live Chat Phone Numbers
Let’s Begin with JivoChat’s home page. As a big fan of green and that’s connected to character, a leaf above their emblem and green backdrop instantly made me feel calm. Well played, JivoChat! Free Live Chat Phone Numbers
Their main slogan is: “Turn your site visitors into paying customers with JivoChat.”
It is a free tool to help You track and talk to clients visiting your site, Facebook, Telegram, and Viber — most that in real time. To begin a journey with this live chat instrument, all I must do is to click on the sign up free button.
I was asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what prospective customers like best: discounts!
What I enjoyed about the Signing up process is that I could see just how many measures are still left. Following is a fast preview of the previous measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I have to say that it’s very neat. There’s the Inbox section, available from the app’s sidebar — there land each of the incoming requests from the customers. Then, we have a segment invisibly, where you can view your existing conversations. It looks like this:
When conversing with your Clients you can quickly check their data this handy little attribute is put on the correct and it is useful when targeting your clients’ needs. What’s more, below we’ve site visitors section, telling us about all of the people on our website.
Speaking of visitors on Your website — the”invitation to talk” attribute is available only in the Professional Version. It offers you a wide range of options for pop up invitations.
I like the snippet alternative Included in the program. It allows you to find out exactly what a user authors to you before he or she sends it. It creates responding to your clients’ queries much quicker.
Additionally, when a Visitors write a message, a broker get the little pop up on the right bottom, asking if they wish to chat, quick reply or dismiss (that, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It is forever free and it comprises up to five agents. It offers customizable conversation in 20 languages, different apps (including mobile and desktop ) and 24”7customer service.
Another strategy is a Professional Version: for $10/agent per month if billed yearly. It offers much more features. Have a look at the screenshot below:
JivoChat comes at a fair Cost. I guess, the only thing that is missing is that it is not very scalable. You have just two strategies: one is very basic and another one may not be enough if you are working with partnerships businesses. However, as always, it all depends on your needs. Free Live Chat Phone Numbers
A nice addition that they Provide is that which they call a Callback attribute. What it really does is that visitors could leave you their amount and you’ll be able to call them back at your first convenience. On their website they are saying:”Chat is suitable for delicately accompanying clients on the site, and immediate callbacks are ideal for actively completing trades”
It also works when nobody Is available online chat. You may easily get back in contact with your potential leads later.
JivoChats is incorporated With Facebook Messenger, so the client can get your responds right to their Facebook. In regards to you as a broker, Jivo will not force you to switch between the programs to answer. All messages from social networks look right in the JivoChat desktop and/or mobile program.
Another of their Additions is your Mobile SDK, which lets you add live chat service to your own Android and iOS native programs. If your customers are spending a great deal of time browsing through your shop on mobile, they will surely find it very convenient.
If that is not enough, They’re throwing an API for developers, that’s the whole documentation programmers can utilize if they want to integrate JivoChat with their own program or CRM solution.
JivoChat do not have a lot Of integrations yet but they’ve been on the market only for 4 years — and this thing takes time and resources.
They offer basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Integrated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps growing and, more importantly, their growth is ordered by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their customers even more fulfilled, they also offer reports which track the level of your customer service.
In terms of the Plan, The entire website looks really nice and that I can even say that UX doesn’t lack in that section. There’s one thing that confused me when I had been on the main site I clicked on the chat window three days, until I understood I want to click exactly on”Chat with us. We’re online!” prompt. That might have been done smoother. The great news is that if I wanted something, there was always somebody on chat!
The wrap-up of JivoChat
JivoChat is a good Looking alternative that does its job. For companies who are searching for a basic live chat option, it actually will come for a fair price.
But do not take (only) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or perhaps it is going to be just perfect For you? I believe that they are really good in what they provide, and I believe They will be scaling and supplying different plans with a larger selection of attributes To meet their future clients. Free Live Chat Phone Numbers