Summary Free Live Chat Script For Website
Let’s start with JivoChat’s home page. As a major fan of green and that’s connected to character, a foliage over their emblem and green background instantly made me feel calm. Well playedJivoChat! Free Live Chat Script For Website
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It’s a free tool to help You monitor and talk to clients visiting your Website, Facebook, Telegram, and Viber — all of that in real time. To begin a journey with this live chat tool, all I must do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what potential customers like best: reductions!
What I enjoyed about the Signing up procedure is I could see just how many measures are nonetheless left. Following is a quick preview of the last step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I must say that it is quite neat. There’s the Inbox part, accessible in the app’s sidebar — there territory all the incoming requests from the customers. Then, we have a section Chats, where you are able to view your current discussions. It looks like this:
When chatting with your Clients you can immediately check their data this convenient little feature is put on the correct and it’s useful when targeting your clients’ needs. What’s more, below we have website visitors department, informing us about all of the people on our site.
Speaking of visitors on Your website — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a vast range of options for pop up invitations.
I like the snippet option Included in the application. It allows you to see what a user writers to you before he or she sends it. It creates responding to your clients’ queries much quicker.
Additionally, when a Visitors write a message, an agent get the little pop up on the right bottom, asking if they wish to chat, quick answer or ignore (which, naturally, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It’s permanently free and it comprises up to 5 agents. It offers customizable chat in 20 languages, different programs (including desktop and mobile) and 24”7client support.
Another plan is a Professional Version: for $10/agent a month if billed annually. It offers much more features. Take a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the one thing that is missing is that it is not very scalable. You have just two strategies: one is quite basic and the other one may not be enough if you are working with partnerships businesses. However, as always, it all depends on your needs. Free Live Chat Script For Website
A nice addition that they Offer is that which they call a Callback attribute. What it really does is that visitors could leave you their number and you can call them back at your earliest convenience. On their website they’re stating:”Chat is suitable for delicately accompanying customers on the website, and immediate callbacks are ideal for actively completing transactions.”
It also works when nobody Is available online discussion. You may easily get back in touch with your potential leads later.
JivoChats is incorporated With Facebook Messenger, so the customer can receive your responds right to their Facebook. In regards to you as a broker, Jivo won’t make you switch between the programs to reply. All messages from social networks appear directly in the JivoChat desktop and/or mobile program.
Another of their Additions is the Mobile SDK, which allows you to add live chat support to your Android and iOS native programs. If your customers are spending a great deal of time browsing through your shop on mobile, they will surely find it rather convenient.
If that is not enough, They are throwing an API for programmers, that’s the whole documentation programmers can utilize if they want to integrate JivoChat with their own program or CRM solution.
JivoChat don’t have a lot Of integrations yet but they have been on the market just for 4 decades — and this thing takes time and resources.
They provide basic Integrations for both medium and small businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Incorporated with Shopify, which is a fantastic news for all e-commerce companies. It merely proves JivoChat keeps growing and, what’s more, their growth is dictated by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and also to keep their clients even more satisfied, they also supply reports which track the level of your customer services.
Concerning the Plan, The whole website looks really nice and I can also say that UX does not lack in that section. There’s 1 thing that confused me when I was on the primary site I clicked on the chat window three days, until I understood I need to click just on”Chat with us. We’re online!” prompt. That could have been done simpler. The great news is that if I wanted something, there was always somebody online chat!
The wrap-up of JivoChat
JivoChat is a great Looking solution that does its own job. For companies who are searching for a basic live chat solution, it actually does come for a fair price.
But do not take (only) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a larger solution or perhaps it’ll be just perfect For you? I think that they are Excellent in what they offer, and I believe They will be scaling and supplying other programs with a wider selection of attributes To satisfy their future clients. Free Live Chat Script For Website