Introduction Free Live Chat Widget For Blogger
Let Us start with JivoChat’s home page. As a big fan of green and that’s connected to nature, a foliage over their logo and green backdrop immediately made me feel calm. Well playedJivoChat! Free Live Chat Widget For Blogger
Their main slogan is: “Turn your website visitors into paying customers with JivoChat.”
It is a free tool to help You monitor and speak with clients visiting your site, Facebook, Telegram, and Viber — most that in actual time. To begin a journey with this live chat tool, all I must do is to click on the sign up free button.
I had been asked about my Email, password and a Promo code. I didn’t have some, but I presume this is what prospective customers like best: discounts!
What I liked about the Signing up process is that I could see just how many steps are still left. Following is a quick preview of the previous step, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it is quite neat. There’s the Inbox part, accessible in the app’s sidebar — there land all the incoming requests from your clients. Then, we have a section Chats, where you can see your existing discussions. It looks like this:
When chatting with your Customers you can immediately check their data — this handy little feature is placed on the right and it’s useful when targeting your customers’ needs. What’s more, below we have site visitors department, informing us about each of the people on our site.
Speaking of visitors on Your website — the”invitation to talk” feature is available only in the Professional Version. It supplies you with a wide selection of options for pop up invitations.
I like the snippet option Included in the program. It allows you to find out exactly what a user authors to you until he or she sends it. It creates responding to your customers’ queries much quicker.
Additionally, when a Visitors write a message, an agent get the little pop up on the perfect underside, asking if they wish to chat, quick reply or ignore (which, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is permanently free and it includes up to 5 agents. It offers customizable conversation in 20 languages, different programs (including mobile and desktop ) and 24”7customer support.
The other strategy is a Professional Version: for $10/agent per month if billed yearly. It offers much more features. Take a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the one thing that is missing is that it is not very scalable. You have only two strategies: one is very basic and the other one might be insufficient if you’re working with enterprises businesses. But, as always, it all depends on your needs. Free Live Chat Widget For Blogger
A nice addition that they Offer is that which they call a Callback attribute. What it does is that visitors could leave you their number and you can call them back at your first convenience. On their site they are saying:”Chat is suitable for accompanying customers on the site, and instant callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available on discussion. You may easily get back in touch with your potential leads later.
JivoChats is integrated With Facebook Messenger, which means the customer can receive your responds right for their Facebook. In regards to you as an agent, Jivo will not make you switch between the programs to answer. All messages out of social networks appear right in the JivoChat desktop and/or cellular app.
Another of their Additions is your Mobile SDK, which lets you add live chat service to your own Android and iOS native programs. If your customers are spending a great deal of time searching through your shop on mobile, they will definitely find it very convenient.
If that is not sufficient, They’re throwing an API for developers, which is the entire documentation programmers can use if they would like to incorporate JivoChat using their own program or CRM solution.
JivoChat don’t have a great deal Of integrations however but they’ve been on the industry just for 4 decades — and this thing takes resources and time.
They offer basic Integrations for both medium and small businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps growing and, what’s more, their expansion is dictated by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their customers even more satisfied, they also offer reports which track the quality of your customer services.
In terms of the Plan, The entire site looks really nice and that I may even say that UX does not lack in that section. There’s one thing that confused me though: when I had been on the primary site I clicked on the chat window three times, until I realized that I want to click just on”Chat with us. We are online!” prompt. That might have been done simpler. The excellent news is that whenever I wanted something, there was always someone on discussion!
The verdict of JivoChat
JivoChat is a great Looking alternative that does its job. For businesses who’re searching for a standard live chat option, it truly will come for a reasonable price.
But don’t take (only) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a bigger solution or perhaps it is going to be just perfect For you? I believe that they’re really good in what they provide, and I believe They will be scaling and providing other programs using a wider range of features To meet their future clients. Free Live Chat Widget For Blogger