Introduction Free Mobile Chat Website
Let’s Begin with JivoChat’s home page. As a big fan of green and that’s linked to nature, a foliage over their logo and green backdrop instantly made me feel calm. Well playedJivoChat! Free Mobile Chat Website
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It’s a free tool to help You track and speak with clients visiting your Website, Facebook, Telegram, and Viber — all that in real time. To begin a journey with this live chat tool, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and also a Promo code. I didn’t have some, but I assume this is what prospective clients like best: reductions!
What I enjoyed about the Signing up process is I could see how many steps are nonetheless left. Following is a fast preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it’s quite neat. There is the Inbox section, available from the program’s sidebar — there territory all of the incoming requests from the customers. Then, we have a segment invisibly, where you are able to see your existing discussions. It looks like this:
When chatting with your Customers you can immediately check their information — this convenient little feature is placed on the correct and it’s useful when targeting your customers’ needs. What’s more, below we’ve website visitors department, telling us about all of the folks on our site.
Speaking of traffic on Your site — the”invitation to chat” attribute is available only in the Professional Version. It offers you a vast selection of options for pop up invitations.
I like the snippet alternative Included in the application. It permits you to see exactly what a user writers to you until he or she sends it. It makes responding to your clients’ queries much faster.
Additionally, when a Visitors write a message, an agent get the small pop up on the right underside, asking if they want to chat, fast reply or ignore (that, naturally, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is permanently free and it includes up to five agents. It offers customizable conversation in 20 languages, different apps (including desktop and mobile) and 24”7client service.
The other plan is a Professional Version: for $10/agent a month if billed yearly. It gives more features. Take a look at the screenshot below:
JivoChat comes at a fair Cost. I figure, the one thing that is missing is that it’s not very scalable. You have just two plans: one is quite basic and another one might not be enough if you are working with partnerships businesses. However, as always, it all depends on your needs. Free Mobile Chat Website
A nice addition that they Provide is that which they call a Callback feature. What it really does is that people could leave you their number and you’ll be able to call them back at your earliest convenience. On their site they are saying:”Chat is suitable for accompanying clients on the website, and instant callbacks are ideal for actively completing transactions.”
Additionally, it works when nobody Is available on chat. You can easily get back in contact with your possible leads later.
JivoChats is incorporated Using Facebook Messenger, so the client can get your responds right for their Facebook. When it comes to you as a broker, Jivo won’t force you to change between the apps to reply. All messages out of social networks appear directly in the JivoChat desktop and/or cellular app.
Another of their Additions is your Mobile SDK, which allows you to add live chat support to your own Android and iOS native apps. If your customers are spending a lot of time browsing through your shop on cellular, they will surely find it rather convenient.
If that is not sufficient, They’re throwing an API for programmers, that’s the whole documentation developers can utilize if they would like to integrate JivoChat using their own app or CRM solution.
JivoChat do not have a lot Of integrations yet but they have been on the industry only for 4 years — and this matter takes time and resources.
They provide basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they have Integrated with Shopify, which is a fantastic news for all e-commerce companies. It merely proves JivoChat keeps growing and, more importantly, their growth is dictated by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and also to keep their clients even more satisfied, they also supply reports that monitor the level of your customer services.
Concerning the Plan, The entire website looks very nice and that I may even say that UX doesn’t lack in that section. There’s 1 thing which confused me though: when I was on the main website, I clicked on the conversation window three times, until I realized I want to click exactly on”Chat with us. We are online!” prompt. That could have been done smoother. The excellent news is that whenever I needed something, there was always someone on chat!
The verdict of JivoChat
JivoChat is a good Looking alternative that does its own job. For companies who’re searching for a basic live chat option, it actually will come for a fair price.
But don’t take (only) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a larger solution or perhaps it’ll be just perfect For you? I believe that they are really good in what they provide, and I believe They will be scaling and supplying other programs using a wider selection of attributes To satisfy their future customers. Free Mobile Chat Website