Overview Free Online Landing Page Generator
Let Us start with JivoChat’s home page. As a major fan of green and that’s linked to nature, a leaf above their logo and green backdrop immediately made me feel calm. Well playedJivoChat! Free Online Landing Page Generator
Their main slogan is: “Turn your site traffic into paying customers with JivoChat.”
It is a free tool to help You monitor and speak with customers visiting your Website, Facebook, Telegram, and Viber — most of that in actual time. To begin a journey with this live chat tool, all I must do is to click on the sign button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what prospective customers like best: reductions!
What I liked about the Signing up procedure is that I could see how many measures are still left. Following is a fast preview of the last measure, installing your JivoChat code.
Once I signed up, I Installed the desktop program and I have to say that it is quite neat. There’s the Inbox section, accessible from the app’s sidebar — there territory all the incoming requests from your customers. Then, we’ve got a segment invisibly, where you can see your current conversations. It looks like this:
When chatting with your Customers you can quickly check their information this handy little attribute is put on the correct and it is useful when targeting your clients’ needs. What is more, below we have site visitors section, informing us about all of the folks on our site.
Speaking of visitors on Your website — the”invitation to chat” attribute is available only in the Professional Version. It supplies you with a wide range of options for pop up invitations.
I like the snippet alternative Included in the program. It permits you to find out what a user writers to you until he or she sends it. It creates responding to your clients’ queries much quicker.
Also, when a Visitors compose a message, an agent get the small pop up on the right underside, asking if they want to chat, fast answer or ignore (which, naturally, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is forever free and it includes up to five agents. It offers customizable conversation in 20 languages, different apps (including desktop and mobile) and 24”7client support.
Another strategy is a Professional Version: for $10/agent a month if billed yearly. It gives more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the only thing that is missing is that it’s not very scalable. You have just two strategies: one is very basic and another one might be insufficient if you’re working with partnerships businesses. But, as always, it all depends on what you require. Free Online Landing Page Generator
A nice addition that they Provide is what they call a Callback feature. What it really does is that people could leave you their amount and you can call them back at your first convenience. On their site they’re stating:”Chat is convenient for delicately accompanying customers on the website, and immediate callbacks are ideal for actively completing transactions.”
It also works when nobody Is available online discussion. You may easily get back in contact with your potential leads afterwards.
JivoChats is integrated With Facebook Messenger, which means the client can get your responds right to their Facebook. In regards to you as an agent, Jivo won’t force you to switch between the programs to answer. All messages out of social networks look directly in the JivoChat desktop or cellular app.
Another of their Additions is the Mobile SDK, which allows you to add live chat support to your own Android and iOS native programs. If your customers are spending a great deal of time browsing through your shop on mobile, they will surely find it rather convenient.
In case that’s not enough, They are throwing an API for developers, which is the whole documentation programmers can use if they want to incorporate JivoChat with their own app or CRM solution.
JivoChat do not have a lot Of integrations however but they have been on the market only for 4 years — and this thing takes resources and time.
They offer basic Integrations for both medium and small companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It merely proves JivoChat keeps evolving and, what’s more, their expansion is dictated by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their customers even more satisfied, they also offer reports which track the level of your customer service.
In terms of the Plan, The whole website looks very nice and that I can even say that UX does not lack in that section. There’s 1 thing that confused me when I was on the primary site I clicked on the conversation window three days, until I realized that I need to click exactly on”Chat with us. We are online!” prompt. That could have been done smoother. The great news is that if I wanted something, there was always somebody online discussion!
The verdict of JivoChat
JivoChat is a good Looking solution that does its job. For companies who are searching for a standard live chat solution, it truly will come for a reasonable price.
But don’t take (only) my Word for it! Do Some Research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or maybe it is going to be just perfect For you? I think that they’re Excellent in what they offer, and I believe They’ll be scaling and supplying different plans with a larger selection of attributes To satisfy their future clients. Free Online Landing Page Generator