Overview Free Online Selling Sites Like Ebay
Let Us Begin with JivoChat’s home page. As a big fan of green and that’s linked to character, a leaf above their logo and green backdrop instantly made me feel calm. Well played, JivoChat! Free Online Selling Sites Like Ebay
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It is a free tool to help You track and speak with clients visiting your Website, Facebook, Telegram, and Viber — most that in actual time. To start a journey on this live chat tool, all I must do is to click on the sign button.
I had been asked about my Email, password and a Promo code. I didn’t have any, but I presume this is what prospective clients like best: reductions!
What I enjoyed about the Signing up procedure is I could see just how many steps are still left. Here’s a fast preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I have to say that it is quite neat. There’s the Inbox section, available from the program’s sidebar — there territory all of the incoming requests from the customers. Then, we’ve got a section Chats, where you are able to see your current discussions. It looks like this:
When chatting with your Clients you can quickly check their data this handy little attribute is placed on the right and it is useful when targeting your clients’ needs. What’s more, below we have website visitors department, informing us about all the folks on our site.
Speaking of traffic Your site — the”invitation to chat” attribute is available only in the Professional Version. It offers you a wide range of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It allows you to see exactly what a user writers to you before he or she sends it. It makes responding to your customers’ queries much faster.
Additionally, when a Visitors compose a message, an agent get the small pop up on the perfect bottom, asking if they wish to chat, fast reply or dismiss (that, of course, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It is forever free and it comprises up to 5 agents. It offers customizable chat in 20 languages, different programs (including mobile and desktop ) and 24”7client support.
Another plan is a Professional Version: for $10/agent per month if billed annually. It offers much more features. Have a look at the screenshot below:
JivoChat comes at a fair Cost. I figure, the only thing that’s missing is that it’s not very scalable. You’ve only two strategies: one is very basic and another one might not be enough if you are working with enterprises businesses. But, as always, it all depends on your needs. Free Online Selling Sites Like Ebay
A nice addition that they Offer is what they call a Callback attribute. What it really does is that people could leave you their amount and you’ll be able to call them back at your earliest convenience. On their website they’re stating:”Chat is convenient for accompanying customers on the website, and instant callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available on discussion. You may easily get back in touch with your possible leads afterwards.
JivoChats is integrated Using Facebook Messenger, which means the client can get your responds right to their Facebook. When it comes to you as an agent, Jivo won’t force you to switch between the programs to reply. All messages from social networks appear right in the JivoChat desktop and/or cellular app.
Another of their Additions is the Mobile SDK, which allows you to add live chat support to your own Android and iOS native apps. If your customers are spending a lot of time browsing through your shop on mobile, they will surely find it very convenient.
If that’s not sufficient, They are throwing an API for programmers, that’s the whole documentation developers can use if they would like to integrate JivoChat using their own app or CRM solution.
JivoChat do not have a great deal Of integrations however but they’ve been on the market only for 4 years — and this thing takes time and resources.
They offer basic Integrations for both medium and small companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a great news for all e-commerce companies. It only proves JivoChat keeps evolving and, more importantly, their growth is ordered by their customers’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and to keep their clients even more fulfilled, they also offer reports which track the quality of your customer service.
In terms of the Plan, The entire site looks very nice and I can even say that UX does not lack in that department. There is one thing which confused me when I had been on the primary site , I clicked on the conversation window three times, before I understood I need to click exactly on”Chat with us. We are online!” prompt. That could have been done simpler. The great news is that if I wanted something, there was always somebody on discussion!
The conclusion of JivoChat
JivoChat is a good Looking alternative that does its own job. For businesses who’re searching for a basic live chat solution, it actually does come for a fair price.
But don’t take (only) my Word for it! Do Some Research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or perhaps it is going to be just perfect For you? I think that they’re Excellent in what they provide, and I believe They will be scaling and supplying different plans with a wider selection of features To meet their future clients. Free Online Selling Sites Like Ebay