Overview Free Sale Templates
Let’s Begin with JivoChat’s home page. As a big fan of green and that’s connected to character, a leaf above their logo and green background instantly made me feel calm. Well playedJivoChat! Free Sale Templates
Their main slogan is: “Turn your website visitors into paying customers with JivoChat.”
It is a free tool to help You monitor and speak with clients visiting your site, Facebook, Telegram, and Viber — most that in real time. To start a journey on this live chat instrument, all I have to do is to click on the sign button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what prospective customers like best: reductions!
What I enjoyed about the Signing up procedure is I could see how many steps are still left. Following is a quick preview of the last measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it’s quite neat. There is the Inbox section, available from the app’s sidebar — there land all of the incoming requests from the clients. Then, we have a section Chats, where you can view your current conversations. It looks like this:
When chatting with your Customers you can quickly check their data this handy little attribute is placed on the correct and it’s useful when targeting your customers’ needs. What is more, below we’ve website visitors department, informing us about each the folks on our site.
Speaking of traffic Your website — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a wide selection of options for pop up invitations.
I like the snippet option Included in the application. It permits you to find out exactly what a user authors to you until he or she sends it. It creates responding to your clients’ queries much quicker.
Also, when a Visitors write a message, an agent get the small pop up on the right bottom, asking if they wish to chat, quick answer or ignore (that, of course, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It is forever free and it includes up to 5 agents. It provides customizable conversation in 20 languages, various apps (including desktop and mobile) and 24”7client service.
Another plan is a Professional Version: for $10/agent a month if billed yearly. It offers more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I guess, the only thing that’s missing is that it’s not very scalable. You’ve only two plans: one is quite basic and the other one may not be enough if you’re working with partnerships businesses. However, as always, it all depends on what you require. Free Sale Templates
A Wonderful addition that they Provide is what they call a Callback feature. What it does is that visitors can leave you their number and you’ll be able to call them back at your earliest convenience. On their website they’re saying:”Chat is convenient for accompanying customers on the website, and immediate callbacks are ideal for actively completing trades”
It also works when nobody Is available online discussion. You may easily get back in contact with your possible leads afterwards.
JivoChats is integrated Using Facebook Messenger, which means the customer can get your responds right to their Facebook. In regards to you as a broker, Jivo will not force you to switch between the programs to reply. All messages out of social networks look right in the JivoChat desktop or mobile app.
Another of the Additions is your Mobile SDK, which lets you add live chat service to your Android and iOS native programs. If your customers are spending a lot of time browsing through your shop on mobile, they will definitely find it rather convenient.
If that’s not enough, They’re throwing an API for developers, which is the entire documentation programmers can utilize if they want to integrate JivoChat with their own app or CRM solution.
JivoChat do not have a lot Of integrations however but they’ve been on the industry just for 4 decades — and this thing takes resources and time.
They provide basic Integrations for both medium and small businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Incorporated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps growing and, more importantly, their growth is ordered by their customers’ demand.
JivoChat works across all Important devices: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and also to keep their clients even more satisfied, they also offer reports that monitor the quality of your customer services.
In terms of the design, The whole website looks really nice and I may even say that UX doesn’t lack in that department. There is one thing which confused me though: when I was on the main website, I clicked on the conversation window three times, until I realized that I need to click just on”Chat with us. We are online!” prompt. That might have been done simpler. The excellent news is that whenever I needed something, there was always somebody on discussion!
The conclusion of JivoChat
JivoChat is a good Looking solution that does its own job. For companies who’re searching for a standard live chat option, it actually does come for a reasonable price.
But don’t take (only) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market to get a bigger solution or maybe it’ll be just perfect For you? I believe that they’re Excellent in what they provide, and I believe They’ll be scaling and providing other plans with a larger range of features To meet their future clients. Free Sale Templates