Overview Free Sales Page Template
Let’s Begin with JivoChat’s home page. As a major fan of green and that’s linked to character, a foliage over their emblem and green backdrop instantly made me feel calm. Well played, JivoChat! Free Sales Page Template
Their main slogan is: “Turn your site visitors into paying clients with JivoChat.”
It’s a free tool to help You monitor and talk to customers visiting your site, Facebook, Telegram, and Viber — all of that in actual time. To begin a journey on this live chat tool, all I have to do is to click on the sign button.
I was asked about my Email, password and a Promo code. I didn’t have some, but I presume this is what potential clients like best: reductions!
What I liked about the Signing up procedure is that I could see just how many measures are nonetheless left. Following is a fast preview of the previous step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I have to say that it’s very neat. There is the Inbox section, accessible from the app’s sidebar — there land each of the incoming requests from your clients. Then, we have a section Chats, where you are able to view your current conversations. It looks like this:
When conversing with your Clients you can quickly check their information — this convenient little attribute is placed on the correct and it is invaluable when targeting your clients’ needs. What is more, below we have website visitors department, telling us about each the people on our site.
Speaking of visitors on Your site — the”invitation to talk” attribute is available only in the Professional Version. It supplies you with a wide range of options for pop up invitations.
I like the snippet option Included in the program. It permits you to see what a user writers to you before he or she sends it. It creates responding to your customers’ queries much faster.
Also, when a Visitors compose a message, an agent get the little pop up on the right bottom, asking if they want to chat, quick answer or dismiss (that, naturally, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic model costs nothing. It’s forever free and it includes up to five agents. It provides customizable conversation in 20 languages, various apps (including mobile and desktop ) and 24”7client service.
The other plan is a Professional Version: for $10/agent per month if billed annually. It gives more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I guess, the only thing that is missing is that it’s not very scalable. You’ve just two strategies: one is very basic and the other one may be insufficient if you’re working with partnerships businesses. But, as always, it all depends on your needs. Free Sales Page Template
A nice addition that they Provide is that which they call a Callback feature. What it really does is that visitors could leave you their amount and you’ll be able to call them back at your earliest convenience. On their site they are stating:”Chat is convenient for accompanying clients on the site, and instant callbacks are perfect for actively completing transactions.”
It also works when nobody Is available online discussion. You may easily get back in touch with your potential leads afterwards.
JivoChats is incorporated Using Facebook Messenger, which means the client can receive your responds right to their Facebook. In regards to you as an agent, Jivo won’t make you switch between the programs to reply. All messages out of social networks appear right in the JivoChat desktop or mobile program.
Another of their Additions is your Mobile SDK, which lets you add live chat support to your own Android and iOS native programs. If your clients are spending a lot of time searching through your store on mobile, they will surely find it very convenient.
If that’s not enough, They are throwing an API for programmers, which is the whole documentation developers can utilize if they want to integrate JivoChat using their own program or CRM solution.
JivoChat do not have a lot Of integrations however but they’ve been on the market just for 4 decades — and this thing takes resources and time.
They offer basic Integrations for both medium and small companies. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a great news for all e-commerce companies. It merely proves JivoChat keeps evolving and, more importantly, their expansion is dictated by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Web browsers. It’s translated into 20 languages and to keep their clients even more satisfied, they also offer reports which monitor the level of your customer service.
In terms of the Plan, The whole website looks very nice and that I can also say that UX doesn’t lack in that department. There’s 1 thing that confused me though: when I was on the primary website, I clicked on the chat window three times, before I realized I want to click just on”Chat with us. We’re online!” prompt. That might have been done smoother. The excellent news is that whenever I wanted something, there was always somebody on discussion!
The wrap-up of JivoChat
JivoChat is a good Looking alternative that does its job. For businesses who’re looking for a standard live chat solution, it truly will come for a fair price.
But don’t take (just ) my Word for this! Do a little research, try it out and see if it works for you — Perhaps you’re in the market to get a bigger solution or perhaps it’ll be just perfect For you? I think that they’re really good in what they offer, and I think They will be scaling and providing different programs with a wider selection of attributes To satisfy their future customers. Free Sales Page Template