Summary Free Shopping Website Template
Let’s Begin with JivoChat’s home page. As a major fan of green and all that’s connected to character, a leaf above their logo and green background immediately made me feel calm. Well played, JivoChat! Free Shopping Website Template
Their main slogan is: “Turn your website visitors into paying clients with JivoChat.”
It’s a free tool to help You monitor and talk to clients visiting your Website, Facebook, Telegram, and Viber — most that in actual time. To begin a journey on this live chat instrument, all I have to do is to click on the sign up free button.
I was asked about my Email, password and also a Promo code. I didn’t have any, but I presume this is what prospective customers like best: reductions!
What I liked about the Signing up process is I could see just how many steps are still left. Following is a quick preview of the last step, installing your JivoChat code.
After I signed up, I Installed the desktop program and I must say that it is very neat. There’s the Inbox section, available in the program’s sidebar — there territory all of the incoming requests from your customers. Then, we’ve got a section Chats, where you are able to view your current conversations. It looks like this:
When conversing with your Customers you can immediately check their data — this handy little feature is put on the correct and it’s useful when targeting your customers’ needs. What is more, below we’ve website visitors department, telling us about all of the people on our site.
Speaking of visitors Your website — the”invitation to chat” feature is available only in the Professional Version. It offers you a vast range of alternatives for pop up invitations.
I like the snippet option Included in the program. It allows you to find out what a user writers to you until he or she sends it. It creates responding to your clients’ queries much faster.
Also, when a Visitors write a message, a broker get the little pop up on the perfect bottom, asking if they want to chat, fast reply or dismiss (which, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It’s permanently free and it comprises up to five agents. It offers customizable chat in 20 languages, different apps (including mobile and desktop ) and 24”7customer support.
Another plan is a Professional Version: for $10/agent per month if billed annually. It offers much more features. Have a look at the screenshot below:
JivoChat comes at a fair Cost. I guess, the only thing that’s missing is that it’s not very scalable. You have just two strategies: one is quite basic and the other one might be insufficient if you’re working with enterprises businesses. But, as always, it all depends on your needs. Free Shopping Website Template
A nice addition that they Offer is that which they call a Callback attribute. What it really does is that people could leave you their number and you can call them back at your first convenience. On their site they are saying:”Chat is convenient for accompanying customers on the site, and instant callbacks are ideal for actively completing trades”
Additionally, it works when nobody Is available online discussion. You may easily get back in contact with your potential leads afterwards.
JivoChats is integrated With Facebook Messenger, which means the customer can receive your responds right to their Facebook. In regards to you as an agent, Jivo won’t force you to change between the apps to reply. All messages out of social networks look directly in the JivoChat desktop and/or mobile program.
Another of the Additions is the Mobile SDK, which allows you to add live chat support to your own Android and iOS native programs. If your customers are spending a lot of time searching through your store on cellular, they will definitely find it very convenient.
If that’s not enough, They’re throwing an API for programmers, which is the entire documentation developers can use if they want to integrate JivoChat with their own app or CRM solution.
JivoChat don’t have a lot Of integrations yet but they’ve been on the market only for 4 years — and this thing takes resources and time.
They provide basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Integrated with Shopify, which is a great news for all e-commerce businesses. It only proves JivoChat keeps evolving and, more importantly, their growth is dictated by their customers’ demand.
JivoChat works across all Important apparatus: Windows, Mac, Android, iPhone and Web browsers. It is translated into 20 languages and to keep their customers even more fulfilled, they also offer reports that monitor the level of your customer service.
Concerning the design, The whole site looks really nice and I may even say that UX doesn’t lack in that department. There’s 1 thing that confused me when I had been on the primary site I clicked on the conversation window three times, until I realized I want to click just on”Chat with us. We’re online!” prompt. That could have been done smoother. The great news is that whenever I wanted something, there was always someone on discussion!
The conclusion of JivoChat
JivoChat is a good Looking solution that does its job. For businesses who are looking for a basic live chat solution, it actually does come for a fair price.
But don’t take (just ) my Word for it! Do Some Research, try it out and see if it works for you — Maybe you’re in the market to get a larger solution or perhaps it’ll be just perfect For you? I think that they’re really good in what they provide, and I believe They will be scaling and providing other programs using a larger range of features To satisfy their future clients. Free Shopping Website Template