Overview Get Paid For Live Chat
Provide Support is a Live Chat Service which can be implemented on sites and operated as a third party customer. There are lots of customizable aspects of this particular tool, and having live chat available on your website is a procedure that can be finished in a couple of minutes. As a personal favorite of the staff at Flytonic, we are pleased to examine and divide down the varied elements of Live Chat by ProvideSupport.com. Get Paid For Live Chat
The Live chat program itself is much more involved than your average customer. You’ll have the ability to see each of those visitors which are on your website at any particular time, in addition to their IP address, their own referral source, their regional time, operating system and much more. Though some of the info will be much more valuable than the remainder, it will help to keep you (or your designated chat operators) as informed on your visitors as possible if they are needing any assistance. They offer 10 days free trial, no credit card required.
After you install an account, You’re attracted to a website which looks a little old fashioned. It seems like it’s full of advertisements, but it is only a site edition of ProvideSupport. If you won’t let this bother you too much, you can read the upcoming steps which you ought to take, like customizing your chat messenger window, then add chat buttons to your mails, produce a set of predefined replies and a lot more.
Provide Support Benefits
In Provide Support you can Personalize your operator’s console along with your own greeting message along with company’s logo. It is also possible to add your operator’s picture so the chat appears more private. The live chat button on the site can be either chosen from an present gallery, or you can upload your own picture. The chat messenger can be customized with color schemes and styles that fit your website’s most important theme.
If You Would like to match your Site’s style, you can personalize the chat messenger with offered styles and colour schemes.
Real-time visitor tracking
The real-time visitor Feature allows you to view your customer’s IP address, host name, referrer address, pages visited etc.. You can also see a world map and a spot where a person writes to you.
Transfer chats between agents
Provide Support offers She capability to move ongoing chats involving agents. Another agent can follow the case and reply within minutes. It is helpful when an agent doesn’t have the knowledge to solve the case. Due to moving talks there is no delay, which increases client satisfaction.
Spell checker with some Languages like US, Canadian, Brazilian Portuguese, Danish, French, German, Italian, Spanish and several others is built in the Operator Console. It automatically checks your spelling while you’re typing your message from the Live Chat Operator Console and emphasize words that may be spelled incorrectly.
Additionally, it has a proposal list. If you are on the fly you describe something incorrectly in a live chat session, this spell checker will provide you a drop down box with a list of possible spellings and you’re able to choose the best word. Get Paid For Live Chat
Provide Support Disadvantages
I’m not a avid fan of The appearance of Provide Support port. I overlook the personalization when it comes to the whole site. The image on the home page is a Stock image which gives you the impression that everything there doesn’t have any personality as well. The movie tutorial I watched felt automatic, like it wasn’t the real person speaking.
I like brands with personalities. While the dearth of personality here might not have any impact on customer support on your site, it definitely discourages individuals like me from using this program.
Provide support provides 24 integrations. They integrate with Content Management and Shopping Cart Systems such as WordPress, Magento and Shopify and Lots of others. I didn’t locate the integration using Google Analytics though.
When it comes to pricing, Provide Support provides”live chat bundles for businesses of any size.”
They let four types of Payments, each month every 2 weeks, every six months and annually. Paying annually is your ideal option or each the plans. They offer 3 plans — little business using 1 operator, company plans with 3 operator and Business with 10 operators. If you’re interested in more operators, you can check out the PDF document where they specified costs per operator profile. It looks like this:
The conclusion for Provide Support
With ProvideSupport you Can provide personalized support. A geographical presentation of real time visitor information gives you an insight into what clients are searching for. You’ve got tons of customization options that you can use in your chat.
If you are not bothered by A little old expression of the application, you may discover there what you want to provide customer support to your clients.
Free Trial Option
Live Chat From Provide Support can be tried without any price for 30 days. All attributes (outside of additional operators) can be retrieved with this free time trial interval. Provide Support will not always harass you if you do not take advantage of the supply, possibly, and charging going forward is quite straightforward.
In our View, one of our favorite things about this service is how smooth and easy it’s to use together with the”no hassle” kind of billing and support that’s provided. Not one of the authors at Flytonic have run into any issues using Live Chat from ProvideSupport.com and we can confidently recommend it to all our customers. If you are on the fence about whether or not to employ a live chat solution on your site, our very best suggestion would be to provide this program a download, try it out for 30 days, and choose in the end of the free period whether you would like to keep from there. Get Paid For Live Chat