Summary Go Chat Android Download
Let Us Begin with JivoChat’s home page. As a major fan of green and that’s linked to character, a leaf above their logo and green backdrop immediately made me feel calm. Well playedJivoChat! Go Chat Android Download
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It’s a free tool to help You monitor and talk to clients visiting your site, Facebook, Telegram, and Viber — most that in real time. To begin a journey on this live chat tool, all I must do is to click on the sign button.
I had been asked about my Email, password and a Promo code. I didn’t have some, but I assume this is what potential customers like best: discounts!
What I liked about the Signing up procedure is that I could see just how many measures are nonetheless left. Following is a fast preview of the previous measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it’s quite neat. There is the Inbox part, available from the app’s sidebar — there land all the incoming requests from your clients. Then, we’ve got a segment invisibly, where you can see your current conversations. It looks like this:
When chatting with your Customers you can quickly check their information this handy little attribute is put on the right and it is useful when targeting your clients’ needs. What’s more, below we have site visitors section, telling us about each of the folks on our website.
Speaking of traffic Your website — the”invitation to talk” feature is available only in the Professional Version. It offers you a vast range of alternatives for pop up invitations.
I like the snippet alternative Included in the program. It permits you to see what a user authors to you until he or she sends it. It makes responding to your clients’ queries much faster.
Additionally, when a Visitors compose a message, a broker get the little pop up on the right bottom, asking if they want to chat, fast answer or ignore (which, of course, you shouldn’t do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s permanently free and it includes up to 5 agents. It offers customizable conversation in 20 languages, various apps (including mobile and desktop ) and 24”7client service.
The other plan is a Professional Version: for $10/agent per month if billed annually. It offers much more features. Take a look at the screenshot below:
JivoChat comes at a fair Cost. I guess, the one thing that’s missing is that it is not very scalable. You’ve only two plans: one is quite basic and the other one might not be enough if you’re working with partnerships businesses. But, as always, it all depends on what you require. Go Chat Android Download
A nice addition that they Provide is what they call a Callback feature. What it really does is that people can leave you their amount and you’ll be able to call them back at your earliest convenience. On their website they are saying:”Chat is convenient for accompanying clients on the website, and instant callbacks are ideal for actively completing transactions.”
It also works when nobody Is available online chat. You may easily get back in touch with your potential leads afterwards.
JivoChats is integrated Using Facebook Messenger, so the customer can get your responds right to their Facebook. When it comes to you as an agent, Jivo will not force you to switch between the apps to answer. All messages from social networks look directly in the JivoChat desktop or mobile app.
Another of their Additions is your Mobile SDK, which allows you to add live chat support to your Android and iOS native programs. If your customers are spending a lot of time browsing through your store on cellular, they will surely find it very convenient.
In case that is not sufficient, They are throwing an API for developers, which is the entire documentation programmers can use if they want to integrate JivoChat using their own program or CRM solution.
JivoChat do not have a lot Of integrations however but they’ve been on the market only for 4 years — and this thing takes resources and time.
They provide basic Integrations for both small and medium businesses. For instance: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a great news for all e-commerce businesses. It only proves JivoChat keeps growing and, more importantly, their growth is ordered by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It is translated into 20 languages and also to keep their clients even more fulfilled, they also offer reports which monitor the quality of your customer service.
In terms of the Plan, The whole website looks really nice and that I may also say that UX doesn’t lack in that section. There’s 1 thing that confused me though: when I had been on the primary website, I clicked on the chat window three days, before I understood I need to click just on”Chat with us. We are online!” prompt. That could have been done simpler. The excellent news is that if I wanted something, there was always somebody on chat!
The wrap-up of JivoChat
JivoChat is a good Looking alternative that does its own job. For companies who’re searching for a basic live chat option, it actually does come for a reasonable price.
But do not take (only) my Word for it! Do a little research, try it out and see if it works for you — Perhaps you’re in the market for a larger solution or perhaps it’ll be just perfect For you? I believe that they are really good in what they offer, and I believe They will be scaling and providing different programs with a wider selection of features To satisfy their future clients. Go Chat Android Download