Overview Gratis Chat Es
Let Us start with JivoChat’s home page. As a major fan of green and that’s connected to nature, a foliage over their emblem and green background instantly made me feel calm. Well played, JivoChat! Gratis Chat Es
Their main slogan is: “Turn your site traffic into paying clients with JivoChat.”
It is a free tool to help You monitor and speak with customers visiting your site, Facebook, Telegram, and Viber — most that in real time. To begin a journey with this live chat instrument, all I must do is to click on the sign up free button.
I had been asked about my Email, password and also a Promo code. I didn’t have any, but I presume this is what potential customers like best: reductions!
What I enjoyed about the Signing up procedure is I could see how many steps are still left. Here’s a quick preview of the last step, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it is very neat. There is the Inbox part, available from the app’s sidebar — there land all the incoming requests from your customers. Then, we’ve got a section Chats, where you are able to view your current conversations. It looks like this:
When chatting with your Clients you can immediately check their information this convenient little attribute is put on the correct and it is invaluable when targeting your clients’ needs. What’s more, below we’ve site visitors department, informing us about each of the people on our site.
Speaking of traffic Your website — the”invitation to chat” attribute is available only in the Professional Version. It supplies you with a wide range of options for pop up invitations.
I like the snippet option Included in the program. It allows you to find out exactly what a user authors to you before he or she sends it. It makes responding to your clients’ queries much quicker.
Also, when a Visitors compose a message, a broker get the little pop up on the perfect bottom, asking if they wish to chat, fast answer or ignore (that, of course, you should not do! ) .
JivoChat provides two Pricing plans. The basic model costs nothing. It’s forever free and it comprises up to 5 agents. It offers customizable chat in 20 languages, various apps (including desktop and mobile) and 24”7client service.
Another plan is a Professional Version: for $10/agent a month if billed yearly. It offers much more features. Take a look at the screenshot below:
JivoChat comes at a fair Price. I figure, the only thing that’s missing is that it’s not very scalable. You’ve only two plans: one is very basic and another one may not be enough if you’re working with enterprises businesses. However, as always, it all depends on what you require. Gratis Chat Es
A nice addition that they Provide is that which they call a Callback attribute. What it does is that visitors can leave you their amount and you can call them back at your first convenience. On their website they are saying:”Chat is convenient for delicately accompanying clients on the site, and instant callbacks are ideal for actively completing trades”
It also works when nobody Is available on chat. You can easily get back in contact with your possible leads afterwards.
JivoChats is integrated Using Facebook Messenger, so the client can get your responds right to their Facebook. In regards to you as an agent, Jivo will not force you to change between the programs to reply. All messages from social networks look right in the JivoChat desktop and/or mobile app.
Another of their Additions is the Mobile SDK, which lets you add live chat service to your own Android and iOS native apps. If your clients are spending a lot of time searching through your store on cellular, they will definitely find it very convenient.
In case that is not enough, They’re throwing an API for programmers, that’s the entire documentation developers can use if they want to integrate JivoChat using their own program or CRM solution.
JivoChat do not have a lot Of integrations yet but they’ve been on the industry just for 4 decades — and this thing takes time and resources.
They provide basic Integrations for both medium and small businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Integrated with Shopify, which is a great news for all e-commerce businesses. It merely proves JivoChat keeps evolving and, more importantly, their expansion is dictated by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their customers even more satisfied, they also supply reports that track the level of your customer service.
Concerning the Plan, The entire site looks very nice and that I may also say that UX does not lack in that section. There’s one thing which confused me though: when I was on the main site I clicked on the chat window three days, until I realized that I want to click just on”Chat with us. We’re online!” prompt. That could have been done smoother. The great news is that whenever I needed something, there was always somebody online discussion!
The verdict of JivoChat
JivoChat is a good Looking alternative that does its own job. For companies who’re searching for a standard live chat solution, it actually does come for a fair price.
But don’t take (only) my Word for this! Do a little research, try it out and see if it works for you — Maybe you’re in the market for a larger solution or maybe it is going to be just perfect For you? I believe that they are Excellent in what they provide, and I believe They will be scaling and supplying different plans with a wider selection of attributes To meet their future clients. Gratis Chat Es