Introduction How Do You Get Viber On Your Phone
Let Us Begin with JivoChat’s home page. As a major fan of green and that’s connected to nature, a leaf above their logo and green background instantly made me feel calm. Well played, JivoChat! How Do You Get Viber On Your Phone
Their main slogan is: “Turn your website visitors into paying clients with JivoChat.”
It’s a free tool to help You track and talk to customers visiting your Website, Facebook, Telegram, and Viber — all of that in actual time. To start a journey with this live chat tool, all I must do is to click on the sign button.
I was asked about my Email, password and a Promo code. I didn’t have some, but I assume this is what potential customers like best: reductions!
What I liked about the Signing up procedure is that I could see just how many measures are nonetheless left. Following is a fast preview of the last measure, installing your JivoChat code.
After I signed up, I Installed the desktop application and I must say that it’s quite neat. There is the Inbox section, available in the app’s sidebar — there land each of the incoming requests from the customers. Then, we’ve got a segment invisibly, where you can see your current conversations. It looks like this:
When chatting with your Clients you can quickly check their data this handy little feature is put on the right and it’s invaluable when targeting your customers’ needs. What’s more, below we’ve website visitors department, telling us about each the people on our site.
Speaking of traffic on Your site — the”invitation to talk” attribute is available only in the Professional Version. It offers you a vast range of options for pop up invitations.
I like the snippet option Included in the application. It allows you to find out exactly what a user authors to you before he or she sends it. It makes responding to your clients’ queries much quicker.
Additionally, when a Visitors compose a message, a broker get the little pop up on the perfect underside, asking if they wish to chat, fast reply or dismiss (that, naturally, you shouldn’t do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It is permanently free and it includes up to five agents. It offers customizable conversation in 20 languages, various apps (including mobile and desktop ) and 24”7client support.
The other strategy is a Professional Version: for $10/agent per month if billed annually. It offers much more features. Take a look at the screenshot below:
JivoChat comes in a fair Cost. I figure, the only thing that’s missing is that it is not very scalable. You’ve only two plans: one is quite basic and another one might not be enough if you are working with enterprises businesses. However, as always, it all depends on what you require. How Do You Get Viber On Your Phone
A Wonderful addition that they Provide is what they call a Callback attribute. What it really does is that visitors could leave you their number and you can call them back at your first convenience. On their website they’re stating:”Chat is convenient for accompanying customers on the website, and immediate callbacks are perfect for actively completing trades”
Additionally, it works when nobody Is available on chat. You can easily get back in contact with your potential leads afterwards.
JivoChats is incorporated With Facebook Messenger, which means the client can receive your responds right to their Facebook. When it comes to you as an agent, Jivo will not make you switch between the apps to answer. All messages from social networks look right in the JivoChat desktop and/or mobile program.
Another of the Additions is your Mobile SDK, which allows you to add live chat service to your Android and iOS native apps. If your customers are spending a great deal of time browsing through your store on cellular, they will surely find it rather convenient.
In case that’s not sufficient, They are throwing an API for developers, which is the entire documentation programmers can utilize if they want to incorporate JivoChat with their own app or CRM solution.
JivoChat don’t have a lot Of integrations yet but they’ve been on the market only for 4 decades — and this thing takes time and resources.
They offer basic Integrations for both small and medium companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Recently, they’ve Incorporated with Shopify, which is a great news for all e-commerce businesses. It only proves JivoChat keeps evolving and, what’s more, their expansion is ordered by their customers’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and also to keep their customers even more fulfilled, they also supply reports which monitor the quality of your customer services.
In terms of the design, The entire site looks really nice and I may even say that UX does not lack in that section. There is one thing that confused me when I had been on the primary website, I clicked on the chat window three days, before I understood that I need to click exactly on”Chat with us. We’re online!” prompt. That might have been done smoother. The excellent news is that if I wanted something, there was always someone on chat!
The verdict of JivoChat
JivoChat is a good Looking alternative that does its job. For businesses who are looking for a standard live chat solution, it truly will come for a fair price.
But do not take (only) my Word for this! Do a little research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or perhaps it’ll be just perfect For you? I believe that they are really good in what they provide, and I believe They’ll be scaling and supplying other plans with a larger selection of features To satisfy their future customers. How Do You Get Viber On Your Phone