Overview How To Activate Your Phone For Free
Let Us Begin with JivoChat’s home page. As a big fan of green and all that’s connected to character, a leaf above their logo and green background immediately made me feel calm. Well playedJivoChat! How To Activate Your Phone For Free
Their main slogan is: “Turn your website traffic into paying clients with JivoChat.”
It’s a free tool to help You monitor and speak with clients visiting your site, Facebook, Telegram, and Viber — most of that in actual time. To begin a journey on this live chat tool, all I have to do is to click on the sign up free button.
I had been asked about my Email, password and also a Promo code. I didn’t have any, but I assume this is what potential clients like best: discounts!
What I liked about the Signing up process is I could see how many measures are still left. Following is a fast preview of the last step, installing your JivoChat code.
Once I signed up, I Installed the desktop application and I must say that it is very neat. There is the Inbox part, available from the program’s sidebar — there territory all of the incoming requests from your customers. Then, we have a section Chats, where you can see your existing discussions. It looks like this:
When chatting with your Clients you can quickly check their information — this convenient little attribute is put on the right and it’s useful when targeting your customers’ needs. What’s more, below we have site visitors section, telling us about each the folks on our website.
Speaking of traffic on Your site — the”invitation to talk” feature is available only in the Professional Version. It offers you a vast range of alternatives for pop up invitations.
I like the snippet alternative Included in the application. It allows you to see what a user writers to you before he or she sends it. It creates responding to your clients’ queries much quicker.
Additionally, when a Visitors compose a message, a broker get the little pop up on the right bottom, asking if they wish to chat, quick answer or dismiss (which, naturally, you should not do! ) .
JivoChat provides two Pricing plans. The basic version costs nothing. It’s permanently free and it comprises up to five agents. It provides customizable conversation in 20 languages, different apps (including mobile and desktop ) and 24”7customer support.
Another plan is a Professional Version: for $10/agent per month if billed annually. It offers more features. Have a look at the screenshot below:
JivoChat comes in a fair Price. I figure, the only thing that is missing is that it’s not very scalable. You’ve just two strategies: one is quite basic and another one may not be enough if you are working with enterprises businesses. However, as always, it all depends on your needs. How To Activate Your Phone For Free
A nice addition that they Provide is that which they call a Callback feature. What it really does is that people could leave you their number and you can call them back at your first convenience. On their website they are stating:”Chat is suitable for delicately accompanying clients on the site, and immediate callbacks are perfect for actively completing transactions.”
Additionally, it works when nobody Is available on discussion. You may easily get back in contact with your potential leads later.
JivoChats is integrated Using Facebook Messenger, which means the customer can get your responds right for their Facebook. In regards to you as an agent, Jivo will not force you to switch between the programs to reply. All messages from social networks look right in the JivoChat desktop and/or mobile program.
Another of the Additions is your Mobile SDK, which lets you add live chat support to your Android and iOS native programs. If your customers are spending a great deal of time searching through your store on mobile, they will surely find it rather convenient.
If that’s not enough, They are throwing an API for developers, that’s the entire documentation programmers can use if they want to integrate JivoChat with their own program or CRM solution.
JivoChat don’t have a great deal Of integrations however but they’ve been on the industry just for 4 years — and this thing takes time and resources.
They provide basic Integrations for both medium and small companies. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they have Incorporated with Shopify, which is a fantastic news for all e-commerce businesses. It only proves JivoChat keeps evolving and, more importantly, their expansion is ordered by their clients’ demand.
JivoChat works across all Major apparatus: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their clients even more satisfied, they also offer reports which track the quality of your customer service.
Concerning the Plan, The whole website looks really nice and that I can also say that UX does not lack in that department. There’s 1 thing which confused me when I was on the primary websiteI clicked on the chat window three days, before I realized that I want to click just on”Chat with us. We’re online!” prompt. That could have been done simpler. The great news is that if I needed something, there was always somebody on discussion!
The verdict of JivoChat
JivoChat is a great Looking alternative that does its job. For businesses who are looking for a basic live chat solution, it actually will come for a fair price.
But don’t take (only) my Word for it! Do Some Research, try it out and see if it works for you — Perhaps you’re in the market for a larger solution or perhaps it is going to be just perfect For you? I think that they are Excellent in what they provide, and I think They will be scaling and providing other programs with a larger selection of attributes To satisfy their future clients. How To Activate Your Phone For Free