Introduction How To Change Name On Telegram
Let Us Begin with JivoChat’s home page. As a big fan of green and all that’s connected to nature, a foliage over their logo and green background immediately made me feel calm. Well playedJivoChat! How To Change Name On Telegram
Their main slogan is: “Turn your website traffic into paying customers with JivoChat.”
It is a free tool to help You track and speak with customers visiting your site, Facebook, Telegram, and Viber — all of that in actual time. To start a journey with this live chat tool, all I have to do is to click on the sign button.
I was asked about my Email, password and a Promo code. I didn’t have some, but I presume this is what prospective clients like best: reductions!
What I enjoyed about the Signing up process is that I could see just how many measures are still left. Following is a fast preview of the previous measure, installing your JivoChat code.
After I signed up, I Installed the desktop program and I have to say that it is very neat. There’s the Inbox part, available from the program’s sidebar — there land all of the incoming requests from the customers. Then, we’ve got a section Chats, where you are able to see your existing discussions. It looks like this:
When chatting with your Clients you can immediately check their information — this handy little feature is placed on the right and it is useful when targeting your customers’ needs. What is more, below we have site visitors section, informing us about each of the people on our site.
Speaking of visitors on Your website — the”invitation to chat” attribute is available only in the Professional Version. It supplies you with a vast range of alternatives for pop up invitations.
I like the snippet option Included in the application. It allows you to find out exactly what a user writers to you before he or she sends it. It makes responding to your clients’ queries much quicker.
Also, when a Visitors write a message, an agent get the little pop up on the right underside, asking if they want to chat, fast answer or ignore (that, naturally, you should not do! ) .
JivoChat offers two Pricing plans. The basic version costs nothing. It’s permanently free and it includes up to 5 agents. It offers customizable conversation in 20 languages, various apps (including mobile and desktop ) and 24”7client support.
Another strategy is a Professional Version: for $10/agent a month if billed annually. It offers much more features. Have a look at the screenshot below:
JivoChat comes at a fair Price. I guess, the one thing that is missing is that it is not very scalable. You’ve only two strategies: one is very basic and the other one might not be enough if you’re working with enterprises businesses. However, as always, it all depends on your needs. How To Change Name On Telegram
A nice addition that they Offer is that which they call a Callback attribute. What it does is that visitors could leave you their number and you’ll be able to call them back at your first convenience. On their site they’re stating:”Chat is suitable for delicately accompanying clients on the website, and immediate callbacks are perfect for actively completing trades”
It also works when nobody Is available on chat. You may easily get back in touch with your potential leads afterwards.
JivoChats is integrated Using Facebook Messenger, so the client can receive your responds right to their Facebook. When it comes to you as an agent, Jivo won’t force you to switch between the apps to answer. All messages out of social networks look directly in the JivoChat desktop and/or cellular program.
Another of their Additions is the Mobile SDK, which lets you add live chat support to your own Android and iOS native apps. If your clients are spending a lot of time browsing through your store on mobile, they will surely find it rather convenient.
In case that is not sufficient, They are throwing an API for programmers, that’s the entire documentation programmers can utilize if they would like to integrate JivoChat with their own app or CRM solution.
JivoChat do not have a great deal Of integrations yet but they’ve been on the market just for 4 years — and this matter takes resources and time.
They offer basic Integrations for both small and medium businesses. For example: WordPress, Drupal, Joomla, Magento, Opencart, PrestaShop and Google Analytics.
Lately, they’ve Incorporated with Shopify, which is a great news for all e-commerce businesses. It only proves JivoChat keeps growing and, what’s more, their growth is ordered by their clients’ demand.
JivoChat works across all Major devices: Windows, Mac, Android, iPhone and Internet browsers. It’s translated into 20 languages and to keep their clients even more fulfilled, they also supply reports which track the quality of your customer services.
In terms of the Plan, The entire site looks really nice and I can also say that UX doesn’t lack in that section. There is 1 thing that confused me when I was on the main site , I clicked on the conversation window three times, until I understood I want to click just on”Chat with us. We are online!” prompt. That might have been done simpler. The excellent news is that if I wanted something, there was always somebody online chat!
The conclusion of JivoChat
JivoChat is a great Looking solution that does its own job. For companies who are searching for a standard live chat solution, it truly does come for a reasonable price.
But don’t take (only) my Word for it! Do Some Research, try it out and see if it works for you — Maybe you’re in the market to get a bigger solution or perhaps it’ll be just perfect For you? I believe that they’re Excellent in what they provide, and I believe They’ll be scaling and providing different programs using a wider selection of features To satisfy their future clients. How To Change Name On Telegram